Insurance Transformation Senior Manager - AI & Automation (Hybrid)

Accenture; Muntinlupa; Hybrid; PHP 2,500,000 - 4,500,000; Full time

Job summary

Accenture seeks an experienced Business Transformation Senior Manager in the Philippines to lead end-to-end transformation programs for insurance clients. The role requires designing future-state operating models, driving AI-led automation, and delivering measurable business outcomes across Claims, Underwriting, and Policy Administration.

You will collaborate with cross-functional teams in a hybrid setup, manage multiple workstreams, and mentor high-performing transformation teams to build

Qualifications

• 10–12 years of overall experience in related fields.
• General insurance experience across industries.
• Insurance experience not necessarily BT-focused.
• Experience in AI or RPA.
• Black Belt trained or certified.
• College graduates.
• 8 years leadership experience or prior IC leadership.
• Open to ASEAN and local markets.

Responsibilities

• Lead end-to-end insurance transformation programs from assessment to realization.
• Design future-state operating models for Claims, Underwriting, Policy Administration, Billing and Customer Service.
• Drive process optimization, automation, and AI-led initiatives to boost efficiency.
• Develop transformation roadmaps aligned with client priorities and regulations.
• Identify and deliver productivity, quality and customer experience improvements.
• Provide SME on insurance processes, operating models and best practices.
• Lead business process redesign across Claims, Underwriting, Policy Admin, New Business & Onboarding, Customer Service and Compliance and Risk Operations.
• Support opportunity identification, solutioning and proposals.

Skills

Leadership

AI

RPA

Insurance domain

Education

Bachelor's degree

Tools

Lean Six Sigma

Job description

Accenture seeks an experienced Business Transformation Senior Manager in the Philippines to lead end-to-end transformation programs for insurance clients. The role requires designing future-state operating models, driving AI-led automation, and delivering measurable business outcomes across Claims, Underwriting, and Policy Administration.

You will collaborate with cross-functional teams in a hybrid setup, manage multiple workstreams, and mentor high-performing transformation teams to build