Insurance - Policy Service Senior Analyst

Private Advertiser; Metro Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

Private Advertiser in the Philippines is seeking an experienced US Insurance Operations Specialist to join our team. You will support US commercial insurance submissions, review documents, and coordinate with US-based teams to ensure timely processing.

The role requires handling policy administration, underwriting support, and maintaining accurate trackers using Excel. Strong attention to detail and organizational skills are essential for success.

Qualifications

• 2+ years in US Insurance Operations, submissions or underwriting support.
• Experience reviewing policy, risk and submission information.
• Hands-on with CGL/MPL/A&E/Unsupported Excess knowledge is preferred.
• Experience reviewing submission documents for completeness and accuracy.
• Experience handling loss runs and tracking outstanding documents.
• Familiarity with filing and organizing insurance submission files.
• Experience performing collection chasers for missing documents.
• Strong understanding of US insurance processes and underwriting support.

Responsibilities

• Review and process US commercial insurance submissions for completeness and accuracy.
• Review submission details: policy, risk, coverage, underwriting information.
• Organize and maintain insurance documents for easy retrieval.
• Handle loss run requests: collecting, tracking, and following up.
• Perform collection chasers with clients and teams for missing items.

Skills

US Insurance Ops

Submission tracking

Policy administration

Underwriting support

Excel proficiency

Attention to detail

Documentation review

Tools

Microsoft Excel

Job description

About the role

We are looking for an experienced US Insurance Operations Specialist to join our team. The ideal candidate has hands‑on experience supporting US commercial insurance submissions, policy administration, or underwriting operations and is comfortable reviewing insurance documents, managing submission requirements, coordinating with US-based teams, and following up on outstanding information.

Qualifications:

• At least 2 years of experience in US Insurance Operations, particularly in submissions, policy administration, or underwriting support.
• Experience processing US commercial insurance submissions, including reviewing policy, risk, coverage, and submission information.
• Hands‑on experience or strong knowledge of General Commercial Liability (CGL), Miscellaneous Professional Liability (MPL), Architects & Engineers (A&E), and Unsupported Excess.
• Experience reviewing and validating submission documents to ensure information is complete and accurate.
• Experience handling loss runs, including requesting, tracking, reviewing, and following up on outstanding documents.
• Experience with document filing and management, including proper naming, organization, and storage of insurance submission files.
• Experience performing collection chasers and following up on pending documents and requirements.
• Strong understanding of US insurance processes, documentation, and underwriting support activities.
• Strong Microsoft Excel skills for maintaining trackers, monitoring pending items, and managing submission data.
• Strong attention to detail, organization, follow-through, and time management.

Key responsibilities:

• Review and process US commercial insurance submissions, ensuring policy information and supporting documents are complete and accurate.
• Review submission details, including policy, risk, coverage, and underwriting information.
• Organize, name, file, and maintain insurance documents for accurate recordkeeping and easy retrieval.
• Handle loss run requests, including requesting, tracking, reviewing, and following up on outstanding documents.
• Perform collection chasers by following up with clients and relevant teams for missing documents, information, and requirements.