Insurance-Policy Service- Senior Analyst

SALES RAIN BPO, INC.; Pasig; On-site; PHP 335,000 - 502,000; Full time

Job summary

SALES RAIN BPO, INC. is seeking detail-oriented professionals to join our US Insurance Operations team.

The role involves handling submission processing and support across multiple lines of business — General Commercial Liability (CGL), MPL, A&E, and Excess — ensuring high-quality output and close coordination with onshore teams and underwriters. You will file documents, manage loss run requests, send collection chasers, and maintain trackers, while contributing to process improvements and

Qualifications

• Bachelor’s degree (Commerce / Business preferred).
• 2+ years of US Insurance Operations experience (Submissions, Policy Admin, or UW Support).
• Strong attention to detail and data accuracy.
• Good communication and Excel skills.
• Knowledge of CGL, MPL, A&E, and Excess lines preferred.

Responsibilities

• Review, validate, and process submissions for various P&C lines.
• File documents and store submission-related files accurately.
• Manage loss run requests and related trackers.
• Send collection chasers and follow up on pending items.
• Ensure accuracy, timeliness, and compliance with client guidelines.
• Drive quality, productivity, and process improvements.

Skills

Attention to detail

Communication

Data accuracy

US Insurance knowledge

Education

Bachelor's degree in Commerce / Business

Tools

Excel

Job description

Role Overview:

We are looking for detail-oriented professionals to join our US Insurance Operations team. The role involves handling submission processing and support activities across multiple lines of business — General Commercial Liability (CGL), Miscellaneous Professional Liability (MPL), Architects & Engineers (A&E), and Unsupported Excess. The role involves ensuring high-quality output, managing document filing, handling loss runs, and performing collection chaser activities, while maintaining strong coordination with onshore teams and underwriters.

Key Responsibilities:

• Review, validate, and process insurance submissions for various P&C lines.
• Perform document filing and ensure accurate storage of submission-related files.
• Manage loss run requests and maintain related trackers.
• Send collection chasers and follow up for pending items.
• Ensure accuracy, timeliness, and compliance with client-specific guidelines.
• Drive quality, productivity, and process improvements within the team.

Requirements:

• Bachelor’s degree (Commerce / Business preferred).
• 2 + years of experience in US Insurance Operations (Submissions, Policy Admin, or UW Support).
• Strong attention to detail and data accuracy.
• Good communication and Excel skills.
• Knowledge of CGL, MPL, A&E, and Excess lines preferred.

Shift Time

9 PM to 6 AM (PH time)