Insurance – Policy Service Analyst

Private Advertiser; Metro Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

Private Advertiser in Metro Manila is seeking an Insurance Operations professional to review, validate, and process US commercial submissions. You will verify documents for completeness and accuracy across CGL, MPL, A&E, and Excess lines.

The role requires experience with document filing, loss run requests, and diligent trackers. Strong Excel skills and clear communication with underwriters and onshore teams are essential for timely delivery.

Qualifications

• 1–3 years of experience in US Insurance Operations, specifically in Submissions, Policy Administration, or Underwriting Support.
• Experience processing and reviewing US commercial insurance submissions.
• Experience reviewing insurance documents, policy information, and submission requirements for completeness and accuracy.
• Experience with document filing and document management, including organizing and maintaining insurance files.
• Experience handling loss run requests, maintaining trackers, and following up on outstanding items.
• Strong attention to detail and ability to maintain accurate insurance data and documentation.
• Good MS Excel skills for trackers, data management, and reporting.
• Good written and verbal communication skills for coordinating with underwriters and onshore teams.

Responsibilities

• Review, validate, and process US commercial insurance submissions based on client requirements.
• Check submission documents and policy information for completeness, accuracy, and compliance.
• Process submissions involving CGL, MPL, A&E, and Excess lines of business.
• Perform document filing and document management to ensure submission files are properly organized and stored.
• Handle loss run requests, update trackers, monitor pending requests, and follow up for completion.
• Send collection chasers and follow up with clients or relevant teams for missing documents and information.
• Maintain accurate submission trackers and records using MS Excel.
• Coordinate with onshore teams and underwriters to resolve submission questions and missing information.
• Meet required quality, productivity, accuracy, and turnaround time standards.
• Support process improvements to improve quality and efficiency.

Skills

US Insurance Ops

Submissions

Policy Administration

Underwriting Support

Document Filing

Loss Run Requests

Excel Skills

Communication Skills

Education

Bachelor's degree (Business/Commerce/Insurance)

Tools

MS Excel

Job description

About the role

This role involves reviewing, validating, and processing US commercial insurance submissions based on client requirements. You will check submission documents and policy information for completeness, accuracy, and compliance, working with various lines of business including General Commercial Liability (CGL), Miscellaneous Professional Liability (MPL), Architects & Engineers (A&E), and Excess Insurance.

Qualifications:

• 1–3 years of experience in US Insurance Operations, specifically in Submissions, Policy Administration, or Underwriting Support
• Experience processing and reviewing US commercial insurance submissions
• Experience reviewing insurance documents, policy information, and submission requirements for completeness and accuracy
• Experience with document filing and document management, including organizing and maintaining insurance files
• Experience handling loss run requests, maintaining trackers, and following up on outstanding items
• Strong attention to detail and ability to maintain accurate insurance data and documentation
• Good MS Excel skills for trackers, data management, and reporting
• Good written and verbal communication skills for coordinating with underwriters and onshore teams
• Bachelor's degree, preferably in Business, Commerce, Insurance, or a related field

Key responsibilities:

• Review, validate, and process US commercial insurance submissions based on client requirements
• Check submission documents and policy information for completeness, accuracy, and compliance
• Process submissions involving CGL, MPL, A&E, and Excess lines of business
• Perform document filing and document management to ensure submission files are properly organized and stored
• Handle loss run requests, update trackers, monitor pending requests, and follow up for completion
• Send collection chasers and follow up with clients or relevant teams for missing documents and information
• Maintain accurate submission trackers and records using MS Excel
• Coordinate with onshore teams and underwriters to resolve submission questions and missing information
• Meet required quality, productivity, accuracy, and turnaround time standards
• Support process improvements to improve quality and efficiency