Insurance Operations Lead — Coaching, Metrics & Growth

WNS; Quezon City; On-site; PHP 400,000 - 660,000; Full time

Benefits offered by this job

Structured career path

Growing team progression

Safe work environment

Free HMO from day 1 (domestic partner)

Skills training opportunities

Paid leaves

Annual appraisal

Job summary

WNS in the Philippines (Capgemini partner) seeks an experienced team leader to drive performance for Insurance accounts. The role focuses on coaching, decision making, and analytical skills to help subordinates meet monthly metrics and deliverables.

You will lead teams, handle operational tasks and strive for a structured, high‑performing work environment with constant professional development opportunities.

Qualifications

• Must have good problem solving, decision making & analytical skills.
• Manages team performance.
• Provide effective coaching and constructive feedback to subordinates.
• Performs administrative tasks for Operational support.
• Lead teams into achieving metric goals, complete monthly deliverable and tasks.

Responsibilities

• Must have good problem solving, decision making & analytical skills.
• Manages team performance.
• Provide effective coaching and constructive feedback to subordinates.
• Performs administrative tasks for Operational support.
• Lead teams into achieving metric goals, complete monthly deliverable and tasks.

Skills

Analytical skills

Team leadership

Coaching

Problem solving

Decision making

Education

2 years college

Job description

WNS in the Philippines (Capgemini partner) seeks an experienced team leader to drive performance for Insurance accounts. The role focuses on coaching, decision making, and analytical skills to help subordinates meet monthly metrics and deliverables.

You will lead teams, handle operational tasks and strive for a structured, high‑performing work environment with constant professional development opportunities.