Insurance Onsite Support Specialist — Data & Records

Accenture; Quezon City; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

HMO coverage from day 1

Company-sponsored training,

Upskilling and certification

Paid Sick and Vacation Leaves

Job summary

Accenture in Cubao, Quezon City is seeking a Customer Service Representative - Insurance to review documents, verify agent data, analyze workflows, and encode essential details. The role requires 1+ year of related experience and willingness to work full-time onsite with flexible schedules.

Ideal candidates include college graduates or those with an associate degree who can handle insurance, healthcare, retirement services, or financial accounts tasks with compliance focus.

Qualifications

• Experience in insurance, healthcare, retirement services, or financial accounts preferred.
• Willingness to work full-time onsite in Cubao, Quezon City.
• Flexible with shifting schedules and holidays.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Skills

Customer service

Data accuracy

Documentation review

Education

College degree / equivalent

1+ year experience in related field

Tools

MS Excel

Job description

Accenture in Cubao, Quezon City is seeking a Customer Service Representative - Insurance to review documents, verify agent data, analyze workflows, and encode essential details. The role requires 1+ year of related experience and willingness to work full-time onsite with flexible schedules.

Ideal candidates include college graduates or those with an associate degree who can handle insurance, healthcare, retirement services, or financial accounts tasks with compliance focus.