Insurance Customer Care Specialist — Onsite Cubao

Accenture; Philippines; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

HMO coverage

Allowances

Performance incentives

Training & certification

Paid leaves

Job summary

Accenture is hiring a Customer Service Representative – Insurance in the Philippines to review documents, verify agent details, analyze data, and encode information for processing. The role requires handling agent and license data, updating records, and initiating next steps in the workflow, with flexibility for shift schedules and onsite work in Cubao, Quezon City.

Ideal candidates include college graduates or those with at least 1 year in insurance/healthcare/retirement services/financial

Qualifications

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college
• With at least 1 year of work experience in Insurance Accounts, Healthcare Accounts, Retirement Services Accounts, or Financial Accounts

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Job description

Accenture is hiring a Customer Service Representative – Insurance in the Philippines to review documents, verify agent details, analyze data, and encode information for processing. The role requires handling agent and license data, updating records, and initiating next steps in the workflow, with flexibility for shift schedules and onsite work in Cubao, Quezon City.

Ideal candidates include college graduates or those with at least 1 year in insurance/healthcare/retirement services/financial