Insurance CSR | Onsite Customer Support & Policy Help

STACKph; Pasig; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

13th Month Pay

Pag-IBIG Fund

Free Meals

Gym Membership

HMO

Job summary

STACKph in Pasig seeks a Customer Service Representative for an Insurance Account. This role handles inquiries via phone, email, or chat, maintains accurate records, and provides policy information.

On-site setup with shifting schedule; high school graduates are welcome; training is provided. You will join a team focused on customer satisfaction, documentation, and compliance, with benefits including 13th month pay and health coverage.

Qualifications

• High school graduates welcome to apply.
• Must have good English communication skills.
• Basic computer navigation skills required.

Responsibilities

• Provide accurate and timely support to customers via phone, email, or chat.
• Handle inquiries related to insurance policies, claims, billing, and coverage.
• Assist customers with policy updates, renewals, and account concerns.
• Ensure proper documentation of customer interactions in the system.
• Maintain high-quality service standards and customer satisfaction.
• Follow company policies and compliance guidelines at all times.

Skills

English communication

Basic computer navigation

On-site work readiness

Virtual hiring process

Education

Senior High School Graduate (Old Curriculum)

Job description

STACKph in Pasig seeks a Customer Service Representative for an Insurance Account. This role handles inquiries via phone, email, or chat, maintains accurate records, and provides policy information.

On-site setup with shifting schedule; high school graduates are welcome; training is provided. You will join a team focused on customer satisfaction, documentation, and compliance, with benefits including 13th month pay and health coverage.