Insurance CSR: Onsite Support Pro, MOA Pasay

Gratitude Philippines; Manila; On-site; PHP 201,000 - 290,000; Full time

Job summary

Gratitude Philippines invites applications for a Customer Service Representative in MOA Pasay, handling insurance inquiries onsite. SHS graduates with 1 year BPO experience and strong English communication are encouraged to apply.

You will assist with accounts and policies, resolve issues, and maintain accurate records to ensure high customer satisfaction. Join a growing BPO team with shifting schedules in a dynamicInsurance Account setting, and develop your customer-service and problem-solving

Qualifications

• At least Senior High School (SHS) graduate.
• At least 1 year BPO experience.
• Good verbal and written English communication skills.
• Strong customer service and problem-solving skills.
• Willing to work onsite in MOA Pasay.
• Willing to work on a shifting schedule.

Responsibilities

• Handle customer inquiries and concerns professionally
• Provide accurate information regarding insurance products and services
• Assist customers with account and policy-related concerns
• Resolve issues efficiently while maintaining excellent customer satisfaction
• Document customer interactions and transactions accurately

Skills

Strong English skills

Customer service

Problem solving

Education

Senior High School (SHS) graduate

Job description

Gratitude Philippines invites applications for a Customer Service Representative in MOA Pasay, handling insurance inquiries onsite. SHS graduates with 1 year BPO experience and strong English communication are encouraged to apply.

You will assist with accounts and policies, resolve issues, and maintain accurate records to ensure high customer satisfaction. Join a growing BPO team with shifting schedules in a dynamicInsurance Account setting, and develop your customer-service and problem-solving