Insurance CSR: Data-Driven Agent Support | Onsite Cubao

Accenture; Quezon City; On-site; PHP 312,000 - 402,000; Full time

Benefits offered by this job

HMO coverage from day 1

Bonuses & incentives

Training & upskilling

Paid sick and vacation leaves

Job summary

Accenture in Cubao, Quezon City, is seeking a Customer Service Representative - Insurance to review documents, verify agent details, and ensure accurate data handling.

The ideal candidate has at least 1 year of experience in insurance, healthcare, retirement services, or financial accounts, and is open to full-time onsite work with flexible schedules.

This role includes onboarding benefits, training opportunities, and growth within a global tech company.

Qualifications

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college.
• With at least 1 year of work experience in Insurance Accounts, Healthcare Accounts, Retirement Services Accounts, or Financial Accounts.
• Willing to work full-time onsite in Cubao, Quezon City.
• Flexible with shifting schedules and holiday work.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Education

College graduates / Associate degree / 2nd year in college

Job description

Accenture in Cubao, Quezon City, is seeking a Customer Service Representative - Insurance to review documents, verify agent details, and ensure accurate data handling.

The ideal candidate has at least 1 year of experience in insurance, healthcare, retirement services, or financial accounts, and is open to full-time onsite work with flexible schedules.

This role includes onboarding benefits, training opportunities, and growth within a global tech company.