Insurance Claims Support Specialist (Phone & Email)

Principal Global Services (Philippines) LLC; Taguig; On-site; PHP 250,000 - 400,000; Full time

Job summary

Principal Global Services (Philippines) LLC is seeking a customer support professional to handle phone and email inquiries related to short and long term disability benefits. The role is suited for candidates with 1-2 years in Insurance/Healthcare/Telco and BPO experience, who can manage multiple tasks and communicate effectively with callers.

Strong verbal and written communication skills are essential. No professional licenses are required, and the role focuses on assisting Employers, Agents,

Qualifications

• 1-2 years’ experience with Insurance / Healthcare / Telco
• 1-2 years BPO experience
• Strong verbal and written communication skills
• Can multi-task between phone and email interaction
• No certification/license is required

Responsibilities

• Phone support to Employers (Group), Agents, Relationship Managers, Members and Beneficiaries or any other caller inquiring about a short and long term disability

Job description

Principal Global Services (Philippines) LLC is seeking a customer support professional to handle phone and email inquiries related to short and long term disability benefits. The role is suited for candidates with 1-2 years in Insurance/Healthcare/Telco and BPO experience, who can manage multiple tasks and communicate effectively with callers.

Strong verbal and written communication skills are essential. No professional licenses are required, and the role focuses on assisting Employers, Agents,