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Principal Global Services (Philippines) LLC is seeking a customer support professional to handle phone and email inquiries related to short and long term disability benefits. The role is suited for candidates with 1-2 years in Insurance/Healthcare/Telco and BPO experience, who can manage multiple tasks and communicate effectively with callers.
Strong verbal and written communication skills are essential. No professional licenses are required, and the role focuses on assisting Employers, Agents,
Phone support to Employers (Group), Agents, Relationship Managers, Membersand Beneficiaries or any other caller inquiring about a short and long term disability
Preferably but not required 1-2 years’ experience with Insurance / Healthcare / Telco
1-2 years BPO experience
Strong verbal and written communication skills
Can multi-task between phone and email interaction
No certification/ license is required
Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.
Principal is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.