Insurance Claims Support Specialist

Bolttech Device Protection Philippines, Inc.; Makati; On-site; PHP 350,000 - 520,000; Full time

Job summary

Bolttech Device Protection Philippines, Inc. is seeking a detail‑driven claims assistant to support insurance claim administration in Makati. You will handle claims documents, verify authenticity, and provide timely updates to customers while upholding high service standards.

The role emphasizes accuracy, cross‑functional collaboration, and adherence to policies. Strong communication and MS Office skills are essential for daily reporting and stakeholder interaction.

Qualifications

• Minimum two years experience in handling insurance service requests or insurance claims.
• Ability to identify errors, authenticity of documents.
• Probing and listening skills.
• Conflict management – able to calm down customers.
• Able to multi-task.
• Strong analytical skills, attention to detail and creative problem solver.
• Good written and verbal communication skills.
• Computer literacy in Word, Excel and PowerPoint.

Responsibilities

• Involved in administrative services for management of insurance claims.
• Exercise judgment in examining documents submitted for claims.
• Complete documentation; maintain quality customer service and ensure compliance.
• Prepare reports by collecting, analyzing, and summarizing information.

Skills

Communication

Customer focus

Collaborative

Impactful

Insurance claims

Document authenticity

Probing & listening

Conflict management

Multi-tasking

Attention to detail

Analytical skills

Written communication

MS Office

Job description

Bolttech Device Protection Philippines, Inc. is seeking a detail‑driven claims assistant to support insurance claim administration in Makati. You will handle claims documents, verify authenticity, and provide timely updates to customers while upholding high service standards.

The role emphasizes accuracy, cross‑functional collaboration, and adherence to policies. Strong communication and MS Office skills are essential for daily reporting and stakeholder interaction.