Instructional Designer

Clark Development Corporation; Angeles; On-site; PHP 350,000 - 550,000; Full time

Benefits offered by this job

HMO

Free meals

Shuttle service

Promotion opportunities

Job summary

Swak BPO Corp. in Clark Freeport Zone seeks an Instructional Designer to join our growing education and training team.

You will design and update curricula, develop course content, and implement courses in our LMS while ensuring alignment with adult learning principles. The role requires a bachelor's degree and experience in instructional design, project management, and graphic design, with strong research and communication skills.

Qualifications

• Bachelor's degree in Education, HR, Psychology, Communications, or a related field.
• Experience in instructional design, curriculum development, training content creation, or learning and development.
• Strong knowledge of adult learning principles, training needs analysis, and assessment methodologies.
• Proficient in Microsoft Office and content development tools such as Canva, HeyGen, and LMS.
• Excellent project management, research, communication, and graphic design skills, with the ability to manage multiple projects and meet deadlines.

Responsibilities

• Coordinate with Training Managers to update current course curriculum.
• Develop new course content in collaboration with training managers.
• Stay current with industry standards and best practices.
• Research, write, design, and develop training courses using company tools.
• Identify knowledge gaps in curriculum with team leads.
• Manage projects independently and meet deadlines.
• Ensure materials are fact-based, standards-aligned, and copyright-compliant.
• Implement approved courses in the university program via LMS uploads.
• Assist with special projects as needed.
• Shadow classes to assess student understanding.

Skills

Adult learning principles / training

Education

Bachelor's degree in Education, HR, Psychology, Communications or related field

Tools

Microsoft Office

Canva

HeyGen

Learning Management Systems (LMS)

Job description

Swak BPO Corp. is one of the fastest-growing BPO centers in Clark Freeport Zone. We pride ourselves on doing great work for customers with professionalism, integrity, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire an Instructional Designer to join our growing company.

Job Responsibilities:

• Coordinate with the Training Managers to update the current course curriculum.
• Coordinate with the training managers in developing new course content.
• Keep up to date with industry standards.
• Research, write, design, and develop training courses using company-provided authoring tools.
• Coordinate with the team leads to identify knowledge/procedural gaps in the curriculum.
• Work independently to manage projects and meet deadlines.
• Ensure that the training materials are based on facts, on par with industry standards, and do not violate copyright laws.
• Implement approved courses in the university program by uploading them to the Learning Management System.
• Assist with special projects as needed.
• Shadow classes to evaluate students' understanding of course materials.

Job Qualifications

Job Requirements:

• Bachelor's degree in Education, Human Resources, Psychology, Communications, or a related field
• Experience in instructional design, curriculum development, training content creation, or learning and development
• Strong knowledge of adult learning principles, training needs analysis, and assessment methodologies
• Proficient in Microsoft Office and content development tools such as Canva, HeyGen, and Learning Management Systems (LMS)
• Excellent project management, research, communication, and graphic design skills, with the ability to manage multiple projects and meet deadlines

Why work with Swak BPO Corp.?

• Opportunity to work with international teams and companies
• Opportunity in promotions and salary increases
• A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost
• Free meals prepared and provided by the company to promote a healthy lifestyle
• Free shuttle services provided around Angeles City and nearby areas
• A recreational facility that provides comfort and entertainment for employees to unwind.

*This is going to be an on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga.

Job Overview

Company SWAK BPO CORP.

Employment Type Full-Time

Experience 2-3 Years

Personnel Needed 1 Open

Category Education & Training