Instructional Design Specialist

PSG Global Solutions Inc.; Makati; On-site; PHP 350,000 - 550,000; Full time

Job summary

PSG Global Solutions Inc. is seeking an Instructional Design Specialist to develop engaging learning solutions for client programs and business stakeholders.

You will collaborate with SMEs and senior instructional designers to create modules, storyboards, and LMS content, and support learning program implementation. The role emphasizes applying ADDIE or SAM, using eLearning tools such as Articulate Storyline, Rise, or Captivate, and incorporating multimedia, gamification, and accessibility

Qualifications

• 1–2 years in instructional design or eLearning.
• Familiarity with ADDIE, SAM, or similar models.
• Experience with LMS content and deployment.
• Portfolio or project work is welcome.
• Strong communication and collaboration skills.

Responsibilities

• Gather information and requirements from SMEs and stakeholders for training needs analysis.
• Develop learning content, storyboards, assessments, and materials using templates.
• Create and maintain eLearning modules with authoring tools.
• Upload, organize, and maintain content in the LMS.
• Troubleshoot learner access, enrollment, and content issues.

Skills

Instructional design

eLearning development

Communication

Collaboration with SMEs

Attention to detail

Tools

Articulate Storyline

Rise

Adobe Captivate

Job description

About the role

We are looking for an Instructional Design Specialist to support the development of engaging learning solutions for client programs and business stakeholders. You will work closely with Subject Matter Experts (SMEs) and senior Instructional Designers to create learning modules, develop storyboards, maintain learning content within learning management systems, and support learning program implementation. You will also help collect learner feedback, troubleshoot learning access issues, and contribute to continuous improvements in training effectiveness.

Key responsibilities

• Support training needs analysis by gathering information and requirements from SMEs and business stakeholders.
• Develop learning content, storyboards, assessments, and supporting materials using established templates and instructional design standards.
• Assist in creating and maintaining eLearning modules using authoring tools and learning technologies.
• Upload, organize, and maintain learning content within the Learning Management System (LMS).
• Troubleshoot learner access, enrollment, and content-related issues within learning platforms.
• Ensure learning materials align with adult learning principles, established learning objectives, and organizational standards.
• Collect, organize, and summarize Level 1 and Level 2 evaluation data and learner feedback.
• Review learning content for quality, accuracy, consistency, and adherence to branding and formatting guidelines.
• Support project timelines, documentation, and learning development activities under the guidance of senior Instructional Designers.
• Explore and incorporate multimedia, gamification, and interactive learning elements to enhance learner engagement and knowledge retention.

About you

• At least 1-2 years of experience in instructional design, eLearning development, training, learning operations, or a related field; internships, academic projects, or portfolio-based experience are welcome.
• Familiarity with instructional design methodologies such as ADDIE, SAM, or similar learning development frameworks.
• Proficiency in at least one eLearning authoring tool such as Articulate Storyline, Rise, Adobe Captivate, or similar platforms.
• Experience supporting or administering content within an LMS environment is preferred.
• Strong written and verbal communication skills with the ability to collaborate effectively with SMEs and cross-functional stakeholders.
• Strong attention to detail with the ability to review and maintain high-quality learning content.
• Analytical and problem-solving skills with the ability to identify and resolve learning content or system-related issues.
• Basic understanding of adult learning principles and learner engagement strategies.
• Experience working with multimedia tools, video editing, graphic design, or gamification techniques is preferred.