Inside Sales Specialist – High-Volume & Inbound Focus

Ibex Limited; Manila; On-site; PHP 223,000 - 446,000; Full time

Job summary

Ibex Limited is seeking an Inside Sales Representative to grow revenue from an existing customer base and inbound leads. You will educate customers and guide them through the buying experience with email, phone, and live chat, ensuring quality service and integrity.

Reporting to the Director of Inside Sales, you will perform high-volume outreach, respond to inquiries, schedule service, promote maintenance programs, and keep accurate records using basic software.

Qualifications

• 2-3 years of professional experience in a high-volume, customer-facing role (sales, customer service, or customer success).
• Experience responding to inbound inquiries via phone, email, and live chat.

Responsibilities

• Promote and sell company membership plans to customers.
• Respond to incoming calls with a positive attitude to help callers.
• Respond to online inquiries and voicemails.
• Assist customers in scheduling service and promoting maintenance programs.
• Keep records of customer interactions using basic software.

Skills

Sales

Customer service

Customer success

Job description

Ibex Limited is seeking an Inside Sales Representative to grow revenue from an existing customer base and inbound leads. You will educate customers and guide them through the buying experience with email, phone, and live chat, ensuring quality service and integrity.

Reporting to the Director of Inside Sales, you will perform high-volume outreach, respond to inquiries, schedule service, promote maintenance programs, and keep accurate records using basic software.