Inside Sales & Customer Care Specialist

IBEX Global Solutions (Philippines) Inc.; Mandaluyong; On-site; PHP 300,000 - 540,000; Full time

Job summary

IBEX Global Solutions (Philippines) Inc. is seeking an Inside Sales Representative to drive sales and nurture existing customer relationships through email, phone, and live chat. You will educate customers, promote our membership plans, and ensure top-tier service quality.

Key duties include high-volume outreach, responding to inquiries, scheduling services, and maintaining accurate records. Onsite work is required in Mandaluyong, Metro Manila, Philippines.

Qualifications

• 2-3 years of professional experience in a high-volume, customer-facing role with sales or customer service.
• Experience responding to inbound inquiries via phone, email, and live chat.
• Willing to work onsite.

Responsibilities

• Perform high-volume phone outreach to promote membership plans to customers.
• Respond to incoming calls with a positive attitude and helpful mindset.
• Assist customers in scheduling service and answering questions about our services.
• Keep records of customer interactions and transactions with accuracy.

Skills

High-volume sales

Customer service

Inbound channels

Job description

IBEX Global Solutions (Philippines) Inc. is seeking an Inside Sales Representative to drive sales and nurture existing customer relationships through email, phone, and live chat. You will educate customers, promote our membership plans, and ensure top-tier service quality.

Key duties include high-volume outreach, responding to inquiries, scheduling services, and maintaining accurate records. Onsite work is required in Mandaluyong, Metro Manila, Philippines.