Technical Sales Support

Infor Inc.; Manila; On-site; PHP 390,600 - 558,000; Full time

Job summary

Infor Inc. in Manila is hiring an Inside Sales Representative (Associate) to support the North America sales team focused on the Quick Service Restaurant industry. You will collaborate closely with the sales team to convert quotes to orders and manage back-office quote-to-cash processes.

You will verify hardware requirements, communicate product value to customers, and develop a deep understanding of Infor’s restaurant solutions to help drive customer success.

Qualifications

• Fluent in English (written and verbal).
• Availability to work North America Business Hours.
• Ability to articulate hardware specifications and solution capabilities.
• Experience with CRM and sales engagement platforms such as Salesforce and LinkedIn Sales Navigator.
• Strong technical aptitude with ability to adopt new tools and processes as needed.
• Proven ability to work effectively in a fast-paced, collaborative environment.

Responsibilities

• Work closely with the North America Sales team to convert quotes to orders.
• Execute back-office functions related to the quote-to-cash process.
• Work with customers to validate hardware requirements and store configurations.
• Maintain a deep understanding of Infor’s solution to effectively communicate value to prospective customers.

Skills

English proficiency

CRM experience

Technical aptitude

Fast-paced environment

Team collaboration

Tools

Salesforce

LinkedIn Sales Navigator

Job description

Inside Sales Rep, Associate

Department: Sales

Employment Type: Full Time

Location: Manila

Description

Infor is recruiting an Inside Sales Representative to join our high-performance Sales team. This individual will be responsible for supporting a North America Sales team focused on the Quick Service Restaurant industry.

A Typical Day in the Life Includes:

• Work closely with the North America Sales team to convert quotes to orders.
• Execute back-office functions related to the quote-to-cash process.
• Work with customers to validate hardware requirements and store configurations.
• Maintain a deep understanding of Infor’s solution to effectively communicate value to prospective customers.

Basic Qualifications:

• Fluent in English (written and verbal).
• Availability to work North America Business Hours.
• Ability to articulate hardware specifications and solution capabilities.
• Experience with CRM and sales engagement platforms such as Salesforce and LinkedIn Sales Navigator.
• Strong technical aptitude with ability to adopt new tools and processes as needed.
• Proven ability to work effectively in a fast-paced, collaborative environment.

Preferred Qualifications:

• Experience in restaurant operations or the fast-food/restaurant industry.
• Familiarity with restaurant technology and Point-of-Sale (POS) systems.
• Experience with hardware, hardware setup, troubleshooting, or support.
• Exposure to vendors or technologies related to restaurant environments, such as hardware providers (e.g., scanners, scales, POS equipment).
• Experience in technical support roles, particularly those involving hardware troubleshooting.