Inside sales and sales operations support

Sealed Air; Makati; On-site; PHP 420,000 - 620,000; Full time

Job summary

Sealed Air Philippines is seeking an Inside Sales and Sales Operations Support professional to drive growth, manage assigned accounts, and coordinate with Account Managers and Demand Planning. The role requires building strong customer relationships, analyzing data, and supporting forecasts to align with inventory needs.

The position emphasizes preparing quotations, maintaining CRM data, and collaborating with Finance, Customer Service, and Demand Planning to achieve sales targets.

Qualifications

• Minimum 2 years' experience in Inside Sales, Customer Service, Account Management, Sales Support, or a similar customer-facing commercial role.
• Familiarity with SAP and/or ERP systems is desirable.
• Strong communication, negotiation, and stakeholder management skills.

Responsibilities

• Own assigned customer accounts and sales targets; drive year-on-year sales growth; develop strong customer relationships.
• Proactively contact customers through an agreed call cycle to understand needs and drive repeat purchases.
• Prepare standard quotations and simple price lists under agreed guidelines.
• Support preparation and administration of sales contracts and related documentation.
• Prepare regular sales reports and analysis to support account manager.

Skills

Inside Sales

Account Management

Sales Support

CRM

Analytical

Negotiation

MS Excel

Education

Diploma/Bachelor’s degree

Tools

SAP

ERP systems

Job description

Inside sales and sales operations support Job Description Job Alerts Link Inside sales and sales operations support Sealed Air SS (PH) Requisition ID: 56783

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com .

What does a/an Inside Sales and Sales Operation Support do?

This role is responsible for driving sales growth and managing assigned customer accounts through proactive inside sales activities. The role will own assigned sales targets, develop customer relationships, identify and progress sales opportunities, reactivate dormant accounts, and support account growth through regular customer engagement and sales analysis. The role works closely with Account Managers, Customer Service and Demand Planning to ensure customer needs are understood, sales opportunities are followed through, and forecasts support business and inventory planning.

Why we need you?

• Own assigned customer accounts and sales targets/KPIs; drive year-on-year sales growth; develop strong customer relationships; identify opportunities to increase sales, introduce new products and expand share of wallet.
• Proactively contact customers through an agreed call cycle to understand needs, follow up opportunities and drive repeat purchases.
• Follow up on customer requirements and service-related matters and coordinate with the appropriate teams.
• Identify, qualify and follow up new sales opportunities within assigned accounts.
• Maintain accurate opportunity and pipeline information in CRM/C4C and progress opportunities through to closure in coordination with the Account Manager where required.
• Prepare standard quotations and simple price lists under agreed guidelines.
• Support preparation and administration of sales contracts, including equipment/FOL contracts and related documentation.
• Ensure commercial information is accurate and aligned with approved terms.
• Prepare accurate sales forecasts for assigned accounts and work closely with the Demand Planner to align customer demand, forecast and inventory requirements.
• Highlight demand changes, risks and opportunities.
• Prepare regular sales reports and analysis to support account manager.
• Monitor sales performance against targets and identify gaps and opportunities.
• Provide customer, product and sales insights to support commercial decision-making.
• Conduct regular account reviews with the Account Manager covering sales performance, customer activity, opportunities and risks.
• Own agreed actions and follow up to completion.
• Work closely with Account Managers, Customer Service, Demand Planning, Finance and other functions to support customer and sales objectives.
• Escalate operational issues to the appropriate function while maintaining customer follow-up where appropriate.

What we are looking for in you?

Education & Training:

• Diploma, bachelor’s degree, or equivalent combination of education and relevant work experience.
• Qualifications in Business, Sales, Marketing, Commerce, or a related discipline are preferred.
• Familiarity with SAP and/or ERP systems is desirable.

Skills & Experience:

• Minimum 2 years' experience in Inside Sales, Customer Service, Account Management, Sales Support, or a similar customer-facing commercial role.
• Demonstrated ability to build strong customer relationships, grow accounts, and identify sales opportunities.
• Experience in order management, quotations, complaint resolution, and sales support activities.
• Strong communication, negotiation, and stakeholder management skills.
• Proactive and self-motivated with the ability to work independently and manage multiple priorities.
• Strong analytical, problem-solving, and organizational skills with a high attention to detail.
• Proven ability to collaborate effectively across cross-functional teams.
• Proficiency in Microsoft Office applications, particularly Excel.
• Experience with SAP and/or ERP systems preferred.
• Experience in manufacturing, industrial, packaging, or other B2B environments is advantage.

Core Competencies:

• Customer-focused with a passion for delivering exceptional service and commercial outcomes.
• Demonstrates initiative, accountability, and a results-driven mindset.
• Builds trust and credibility through professionalism, integrity, and effective communication.
• Adaptable and resilient in a fast-paced, evolving environment.
• Strong decision‑making skills with the ability to assess situations and implement practical solutions.
• Collaborative team player with the ability to influence and work effectively with diverse stakeholders.

Working Hours & Shift Requirement:

• Willingness and ability to work flexible shifts to support Australia and New Zealand business hours.
• Shift schedules may include early morning or staggered hours depending on business needs.
• Flexibility during peak periods or month‑end activities is required.

Other:

• Compliance with the company’s code of conduct, travel and entertainment policy and all other relevant company policies and procedures.
• Be an ambassador for the Sealed Air Vision, Mission and Values.

What are our core values?

• Integrity
• Determined
• Innovative
• Collaborative

Why work at Sealed Air?

• We have a very diverse and inclusive culture.
• We invest in developing our people. You can hone your expertise and further develop your career with a global leader in packaging solutions.
• You will work with talented and creative professionals working in a collaborative environment that celebrates insatiable curiosity and diverse ideas.

If you are looking for a new challenge in a company deemed as essential service, then we want to hear from you!

Please Note: - You must have Philippines work-rights to be considered for this job. A detailed job description is available.

No contacts from recruitment agencies please.

Sealed Air does not accept unsolicited resumes from vendors (including without limitation search firms, staffing agencies, fee‑based referral services and recruiting agencies) and will not pay any associated fees for unsolicited resumes presented to any employee of our company.

Any resume submitted in the absence of a recruitment agreement with an approved vendor signed by an authorized representative of Sealed Air shall be deemed the sole property of Sealed Air.

Requisition id:56783

Relocation:No

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.

*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at [e-mail].