Inside Sales Agent

iSupport Worldwide; Manila; Remote; PHP 446,000 - 670,000; Full time

Job summary

The iSupport Worldwide is seeking a skilled Real Estate VA to manage lead response, follow-up, and appointment setting, primarily via DMs and scripts. This full-time role requires strong written English and a proven track record in real estate lead qualification.

You will own the realtor’s Instagram inbox and lead pipeline from first contact to a booked 30-minute Zoom call, while coordinating with Real Geeks CRM and ManyChat automation.

Qualifications

• 3+ years of experience as a real estate VA or ISA
• Strong written English
• Available full-time with working hours overlapping Hawaii Standard Time (HST)
• Preferred: experience with Real Geeks CRM specifically

Responsibilities

• Manage ManyChat automation and respond to comments and DMs within 30 minutes using realtor scripts
• Answer buyer questions in DMs; escalate to realtor for script exceptions
• Qualify each lead for a call within 6 months with budget clarity and target area, or nurture
• Offer saved-search setup in Real Geeks and enroll leads in drip campaigns
• Log qualified leads into Real Geeks with source tag and conversation details
• Qualify leads for lender introductions and email when appropriate, log in Real Geeks (target 5 introductions/week)
• Follow up on all conversations and book 30-minute intro Zoom calls via Calendly (target 20/week)
• Escalate only conversations ready for realtor; keep earlier funnel with VA

Skills

Real estate VA

ISA

Written English

CRM: Real Geeks

Time zone overlap: HST

Appointment setting

Tools

Real Geeks CRM

ManyChat

Calendly

Job description

Job Description:

Role Summary

The key goal of this role: book 20 Zoom calls per week on the realtors calendar with qualified leads, and make 5 introductions per week to the realtors lender partner for leads that need financial qualification. A qualified lead is ready to buy within the next 6 months, has budget clarity (already pre-approved or willing to get pre-approved), is looking in the realtors target area, and is responsive enough to commit to a call. This is a full-time role that owns the realtors Instagram inbox and lead pipeline from first message to a booked 30-minute Zoom call. The VA answers every DM and comment within 30 minutes using scripts built by the realtor, pre-qualifies real intent on timeline, budget, and area, and moves qualified leads into Real Geeks with a source tag and conversation details so performance is trackable.

Key Responsibilities

1. 1. A ManyChat automation replies to each comment and DMs the listing link, capturing the commenters email in the process (which syncs to Real Geeks); the VA takes it from there, answering within 30 minutes using the realtors scripts.
2. 2. Answer buyer questions in the DMs using the realtors scripts; when a question falls outside the script, text the realtor for the answer and relay it back to the lead.
3. 3. Qualify each lead as ready for a call — buying within the next 6 months, budget clarity, looking in the realtors target area, and responsive — or as needing ongoing nurture.
4. 4. Offer to set leads up with a saved search (based on their desired criteria) in Real Geeks. Capture their email, and enroll them in the appropriate drip campaign so they start receiving email correspondence.
5. 5. Log every qualified lead into Real Geeks with a source tag and conversation details.
6. 6. Qualify whether a lead should be introduced to the realtors lender partner for financial pre-qualification; make the introduction by email when appropriate and log it in Real Geeks, targeting 5 introductions per week.
7. 7. Run the follow-up cadence on every open conversation so nothing goes quiet, and book 30-minute introductory Zoom calls directly to the realtors Calendly, targeting 20 booked calls per week, Monday through Friday.
8. 8. Escalate only the conversations that are ready for the realtor; everything earlier in the funnel — including in-DM questions relayed from the realtor — stays with the VA.

Requirements

• 3+ years of experience as a real estate VA or ISA — comfortable with lead response, follow-up, and appointment setting.
• Strong written English; the job is entirely written communication (DMs, scripts, follow-up messages).
• Available full-time with working hours overlapping Hawaii Standard Time (HST).
• Comfortable following scripts and SOPs closely, without heavy oversight.
• Preferred: prior experience working inside the Real Geeks CRM specifically.

Requirements: