Information Technology Team Lead

ABSI; Taguig; Presencial; PHP 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

ABSI in the Philippines is seeking an IT Team Lead to guide the IT team in delivering reliable technical solutions, maintaining systems, and supporting day-to-day operations. The role blends technical leadership, project coordination, and team management to meet organizational goals.

Responsibilities include mentoring the IT team, overseeing operations and infrastructure, coordinating IT projects, ensuring adherence to security standards, and collaborating with business units to align technology

Formación

• Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).
• Proven experience in IT operations, system administration, or technical support.
• Previous team coordination or leadership experience preferred.

Responsabilidades

• Lead, mentor, and support the IT team in daily tasks and professional growth.
• Assign work, monitor progress, and ensure deliverables are met.
• Foster collaboration and a positive team environment.
• Provide guidance on IT operations and troubleshoot complex issues.
• Oversee system maintenance, updates, and infrastructure stability.
• Ensure adherence to IT standards, documentation, and best practices.
• Participate in planning and executing IT projects.
• Define tasks, track milestones, and collaborate with stakeholders.
• Monitor project progress and manage risks.
• Identify operational inefficiencies and recommend improvements.
• Promote documentation, training, and shared knowledge.

Conocimientos

Leadership

Team management

Project coordination

IT operations

Technical troubleshooting

Educación

Bachelor's degree

Descripción del empleo

The IT Team Lead is responsible for guiding and supporting the IT team to deliver reliable technical solutions, maintain systems and infrastructure, and ensure efficient day-to-day operations. This role blends technical leadership, project coordination, and team management to meet organizational goals.

Leadership & Team Management

• Lead, mentor, and support the IT team in daily tasks and professional growth.
• Assign work, monitor progress, and ensure deliverables are met.
• Foster collaboration and a positive team environment.

Technical Oversight & Support

• Provide guidance on IT operations and troubleshooting complex issues.
• Oversee system maintenance, updates, and infrastructure stability.
• Ensure adherence to IT standards, documentation, and best practices.

Project Coordination

• Participate in planning and executing IT projects.
• Define tasks, track milestones, and collaborate with stakeholders.
• Monitor project progress and manage risks.

Process Improvement

• Identify operational inefficiencies and recommend improvements.
• Promote documentation, training, and shared knowledge.

Stakeholder Collaboration

• Work with business units to understand technology needs.
• Provide status updates and technical recommendations.

Compliance & Security

• Ensure compliance with security policies and internal standards.
• Partner with security teams to manage risks and incidents.

Education

• Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).

Experience

• Proven experience in IT operations, system administration, or technical support.
• Previous team coordination or leadership experience preferred.

Technical Skills

• Understanding of networks, servers, cloud services, and security fundamentals.
• Familiarity with IT support tools, ticketing systems, and common enterprise technologies.

Interpersonal Skills

• Strong communication and problem-solving skills.
• Ability to prioritize tasks and manage multiple initiatives.