Information Systems and Technology Manager

IT Managers, Inc.; Dumaguete; Presencial; PHP 900 000 - 1 500 000; Tempo integral

Resumo da oferta

IT Managers, Inc. is seeking an experienced IT leader to drive the organization’s IT strategy and operations in a dynamic, fast-paced environment.

You will mentor the IT team, oversee infrastructure and applications, and ensure security, reliability, and cost efficiency across cloud, virtualization, and enterprise systems. The role requires 5+ years in IT management, strong governance knowledge, and proven project leadership within a BPO setting.

Qualificações

• Degree in IT or CS or related field.
• 5+ years in IT management or leadership.
• Strong experience in IT infrastructure, systems, and networks.
• Experience managing IT operations in a BPO/call center environment.
• Experience in IT project management and implementation.
• Background in cybersecurity, risk management, IT governance.
• Experience with cloud services and virtualization.
• Experience with enterprise apps, ERP, databases.
• Experience in IT budgeting, resource allocation, and cost optimization.
• Strong leadership, analytical, problem-solving, and communication skills.

Responsabilidades

• Develop and execute IT strategy aligned with business goals.
• Lead IT team with mentoring, performance management, and resource planning.
• Oversee IT infrastructure, networks, hardware, software, systems, and apps.
• Ensure stability, scalability, security, and reliability of IT systems.
• Lead IT projects from planning through implementation and delivery.
• Manage cloud platforms, virtualization, and enterprise applications.
• Develop and implement disaster recovery and business continuity plans.
• Establish and enforce IT security policies and cybersecurity best practices.
• Monitor cybersecurity risks and ensure regulatory compliance.
• Conduct IT audits, risk assessments, and reviews of systems and processes.
• Oversee business application development, deployment, integration, and maintenance.
• Manage IT support and helpdesk operations.
• Maintain comprehensive IT documentation, policies, and procedures.
• Manage vendor relationships and contracts for IT services.
• Develop and manage the IT budget and identify cost-saving opportunities.
• Stay updated on emerging technologies to improve efficiency and innovation.

Conhecimentos

IT leadership

IT infrastructure management

Cybersecurity

Cloud & virtualization

ERP & databases

Budgeting & cost optimization

Project management

Communication skills

Team mentoring

Formação académica

Bachelor's degree in IT/CS

Descrição da oferta de emprego

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.

• At least 5 years of experience in IT management or a similar leadership position.

• Strong experience in IT infrastructure, systems, and network administration.

• Proven experience managing IT operations in a BPO/call center environment.

• Demonstrated experience in IT project management and implementation.

• Strong background in cybersecurity, risk management, and IT governance.

• Experience managing cloud services and virtualization technologies.

• Experience with enterprise applications, ERP systems, and database management.

• Proven experience in IT budgeting, resource allocation, and cost optimization.

• Strong leadership, analytical, problem-solving, and communication skills.

Candidates should have strong knowledge of:

• IT infrastructure and network management

• Cloud platforms such as AWS, Azure, or Google Cloud

• Virtualization technologies

• Cybersecurity frameworks and best practices

• IT governance frameworks such as ISO 27001, ITIL, or NIST

• Enterprise applications, ERP systems, and databases

• Disaster recovery and business continuity

• Data privacy and compliance

• Infrastructure automation and scripting

Key Responsibilities

• Develop and execute the organization's IT strategy aligned with business objectives.

• Lead and manage the IT team, including mentoring, performance management, and resource planning.

• Oversee IT infrastructure, networks, hardware, software, systems, and applications.

• Ensure the stability, scalability, security, and reliability of IT systems.

• Lead IT projects from planning through implementation, ensuring timely and cost-effective delivery.

• Manage cloud platforms, virtualization technologies, and enterprise applications.

• Develop and implement disaster recovery and business continuity plans.

• Establish and enforce IT security policies and cybersecurity best practices.

• Monitor and mitigate cybersecurity risks and ensure compliance with applicable regulations and standards.

• Conduct IT audits, risk assessments, and regular reviews of systems and processes.

• Oversee business application development, deployment, integration, and maintenance.

• Manage IT support and helpdesk operations, ensuring timely resolution of technical concerns.

• Establish and maintain comprehensive IT documentation, policies, and procedures.

• Manage relationships with technology vendors and service providers.

• Negotiate vendor contracts and ensure effective delivery of IT services.

• Develop and manage the IT budget, monitor expenses, and identify cost-saving opportunities.

• Stay updated on emerging technologies and recommend solutions that can improve business efficiency and innovation.