Information Technology Officer

Aguila Auto Glass; Pasig; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

13th Month Pay

Job summary

A technology support firm in Metro Manila seeks an IT support specialist with a Bachelor's degree in IT or Computer Science. The role includes providing technical assistance, diagnosing and resolving issues, and maintaining systems. Ideal candidates should have 2-5 years of experience and strong problem-solving skills. This full-time position is based on-site in Pasig, offering necessary benefits and incentives for employees.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 2-5 years of experience in IT technical support or related roles.
• Strong problem-solving skills and effective communication abilities.

Responsibilities

• Provide technical support to end-users for hardware and software issues.
• Diagnose and resolve IT infrastructure problems.
• Maintain computer systems, networks, and databases.
• Assist in setup and configuration of IT equipment.
• Document interactions and solutions for future reference and training.

Skills

Troubleshooting Windows

Troubleshooting Mac OS

Networking concepts

IT security principles

Problem-solving

Effective communication

Education

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Job description

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

13th Month Pay

Key Responsibilities

• Provide technical support and assistance to end-users experiencing hardware and software issues.
• Diagnose and resolve technical problems related to IT infrastructure and systems.
• Maintain and manage computer systems, networks, and database systems.
• Assist in the setup and configuration of new IT equipment and software.
• Document support interactions and solutions for future reference and training.

Requirements

• Educational Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience Level: 2-5 years of experience in IT technical support or related roles.
• Skills and Competencies: Proficiency in troubleshooting Windows and Mac OS, familiarity with networking concepts, and understanding of IT security principles.
• Qualities and Traits: Strong problem-solving skills, effective communication abilities, and a customer-focused mindset.
• Responsibilities and Duties: Ability to work collaboratively in a team environment and manage multiple tasks effectively.