Income Operations Analyst, Markets Asset Servicing

Fairygodboss; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

JPMorganChase in the Philippines is hiring an Asset Servicing Income Analyst within the Markets Asset Servicing Operations Income team. You will process income events across regions, partnering with trading, sales, finance and operations to ensure accurate, timely outcomes for clients and desks.

You will reconcile cash and claims, escalate issues to internal and external stakeholders, maintain strong controls, and contribute to improvements and automation initiatives to enhance efficiency and

Qualifications

• Three years of asset servicing experience (income or corporate actions) or market operations processing.
• Strong analytical and problem-solving abilities to identify and elevate issues.
• Good judgment and ability to derive actionable recommendations from complex scenarios.
• Ability to collaborate with stakeholders across regions and levels.
• Strong interpersonal and relationship-management skills.
• Ability to partner with internal teams, external clients, and third-party providers.
• Ability to manage tight delivery timelines and prioritize tasks.
• High attention to detail and ability to validate inputs and detect exceptions.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Experience with data analytics tools (Alteryx, SQL, Python, SAS).
• Experience with data visualization tools (Tableau, QlikView/QlikSense).

Responsibilities

• Complete pre-event reconciliations and pay-date processing for income events to avoid client and desk impact.
• Manage payable and receivable claims with internal and external counterparties, including stock borrow/loan, market-related claims, coupons, and repo-related claims.
• Reconcile cash, wash, suspense, and control account breaks; prevent aging items and drive issues to resolution.
• Act as an escalation point for clients and internal stakeholders, including trading, middle office, finance, and operations.
• Maintain procedures and ensure compliance with firm policies, controls, and applicable regulatory requirements.
• Identify control gaps, perform root-cause analysis, and support remediation activities.
• Drive process improvements and support automation opportunities to enhance efficiency and reduce risk.
• Provide timely updates on open items, pipeline status, and deadlines to stakeholders.
• Support cross-training and knowledge sharing to strengthen team resiliency.
• Produce metrics and reporting to support performance monitoring and continuous improvement.

Skills

Asset servicing

Analytical skills

Problem-solving

Collaboration

Interpersonal skills

Stakeholder management

Attention to detail

Microsoft Office

Alteryx

SQL / Python

Tableau / Qlik

Education

Bachelor's degree in Finance, Business, Accounting

Tools

Alteryx

SQL

Python

SAS

Tableau

QlikView/QlikSense

Job description

JPMorganChase in the Philippines is hiring an Asset Servicing Income Analyst within the Markets Asset Servicing Operations Income team. You will process income events across regions, partnering with trading, sales, finance and operations to ensure accurate, timely outcomes for clients and desks.

You will reconcile cash and claims, escalate issues to internal and external stakeholders, maintain strong controls, and contribute to improvements and automation initiatives to enhance efficiency and