Markets Asset Servicing - Income Analyst

Fairygodboss; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

JPMorganChase in the Philippines is hiring an Asset Servicing Income Analyst within the Markets Asset Servicing Operations Income team. You will process income events across regions, partnering with trading, sales, finance and operations to ensure accurate, timely outcomes for clients and desks.

You will reconcile cash and claims, escalate issues to internal and external stakeholders, maintain strong controls, and contribute to improvements and automation initiatives to enhance efficiency and

Qualifications

• Three years of asset servicing experience (income or corporate actions) or market operations processing.
• Strong analytical and problem-solving abilities to identify and elevate issues.
• Good judgment and ability to derive actionable recommendations from complex scenarios.
• Ability to collaborate with stakeholders across regions and levels.
• Strong interpersonal and relationship-management skills.
• Ability to partner with internal teams, external clients, and third-party providers.
• Ability to manage tight delivery timelines and prioritize tasks.
• High attention to detail and ability to validate inputs and detect exceptions.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Experience with data analytics tools (Alteryx, SQL, Python, SAS).
• Experience with data visualization tools (Tableau, QlikView/QlikSense).

Responsibilities

• Complete pre-event reconciliations and pay-date processing for income events to avoid client and desk impact.
• Manage payable and receivable claims with internal and external counterparties, including stock borrow/loan, market-related claims, coupons, and repo-related claims.
• Reconcile cash, wash, suspense, and control account breaks; prevent aging items and drive issues to resolution.
• Act as an escalation point for clients and internal stakeholders, including trading, middle office, finance, and operations.
• Maintain procedures and ensure compliance with firm policies, controls, and applicable regulatory requirements.
• Identify control gaps, perform root-cause analysis, and support remediation activities.
• Drive process improvements and support automation opportunities to enhance efficiency and reduce risk.
• Provide timely updates on open items, pipeline status, and deadlines to stakeholders.
• Support cross-training and knowledge sharing to strengthen team resiliency.
• Produce metrics and reporting to support performance monitoring and continuous improvement.

Skills

Asset servicing

Analytical skills

Problem-solving

Collaboration

Interpersonal skills

Stakeholder management

Attention to detail

Microsoft Office

Alteryx

SQL / Python

Tableau / Qlik

Education

Bachelor's degree in Finance, Business, Accounting

Tools

Alteryx

SQL

Python

SAS

Tableau

QlikView/QlikSense

Job description

Join our Markets Asset Servicing Operations Income team and help deliver accurate, timely income processing across global markets. You will partner with trading, sales, finance, and operations teams while working closely with clients, custodians, agents, depositories, and third-party service providers. Bring your analytical mindset and ownership to a fast-paced environment where controls, client outcomes, and continuous improvement matter.

As an Asset Servicing Income Analyst in the Markets Asset Servicing Operations Income team, you will process income events such as dividends, coupons, and redemptions across regions. You will manage claims collection and payments, perform reconciliations, and resolve breaks to support timely and accurate outcomes. You will collaborate with internal and external stakeholders to resolve exceptions and maintain strong controls. You will contribute to process improvements and automation initiatives to improve quality and productivity.

Job responsibilities

• Complete pre-event reconciliations and pay-date processing for income events to avoid client and desk impact.
• Manage payable and receivable claims with internal and external counterparties, including stock borrow/loan, market-related claims, coupons, and repo-related claims.
• Reconcile cash, wash, suspense, and control account breaks; prevent aging items and drive issues to resolution.
• Act as an escalation point for clients and internal stakeholders, including trading, middle office, finance, and operations.
• Maintain procedures and ensure compliance with firm policies, controls, and applicable regulatory requirements.
• Identify control gaps, perform root-cause analysis, and support remediation activities.
• Drive process improvements and support automation opportunities to enhance efficiency and reduce risk.
• Provide timely updates on open items, pipeline status, and deadlines to stakeholders.
• Support cross-training and knowledge sharing to strengthen team resiliency.
• Produce metrics and reporting to support performance monitoring and continuous improvement.

Required qualifications, capabilities and skills

• Three years of relevant experience in asset servicing (income and/or corporate actions) or market operations processing.
• Strong analytical and problem-solving skills, with ability to independently identify, assess, and elevate issues.
• Strong judgment and ability to develop actionable recommendations from complex operational scenarios.
• Ability to work collaboratively with stakeholders at all levels and across regions.
• Strong interpersonal and relationship-management skills.
• Ability to partner with internal teams, external clients, and third-party service providers.
• Ability to manage tight delivery timelines and prioritize concurrent tasks effectively.
• High attention to detail and ability to validate inputs and identify exceptions.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• Experience using data transformation or analytics tools (e.g., Alteryx; SQL, Python, SAS, or equivalent tools).
• Experience using data visualization tools (e.g., Tableau, QlikView/QlikSense, or equivalent).

Preferred qualifications, capabilities and skills

• Bachelor's degree in Finance, Business, Accounting, or a related field.
• Understanding of delivery methodologies (e.g., Agile, Waterfall) and associated design techniques.
• Business analytics or project management certification.
• Experience with automation tools (e.g., Python, Alteryx, Tableau).
• Experience supporting process change initiatives and operational transformations.
• Prior experience supporting client coverage and service models in operations.
• Series 99 license is a plus (not required).

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan& Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.