Income Audit Assistant

IHG Hotels & Resorts; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading global hotel group is seeking an entry-level auditor for revenue assurance in Quezon City, Philippines. Responsibilities include auditing revenue transactions, preparing reports, and reconciling sales. The role offers a full-time position in the hospitality industry, requiring attention to detail and communication skills.

Qualifications

• Familiarity with hotel systems P.M.S., P.O.S. (Opera, Micros, Sun System).
• Attention to detail required for auditing and verification tasks.
• Good communication skills for liaison with the finance and front office teams.

Responsibilities

• Audit all revenue transactions for accuracy and consistency.
• Perform month-end closing and prepare revenue reports.
• Control and reconcile daily sales in the outlets.

Job description

The normal scope and work performed includes but is not limited to:

Responsibilities

• Audit all revenue transactions for techniques consistency, and methods used to meet hotel's standards and local policies and procedures.
• Examine all the transactions for accuracy and ensure the trial balance tallies.
• Audit all outlet reports and tally them with Opera for accuracy. Check that genuine discounts are given.
• Control and reconcile the daily sales in the outlets.
• Audit F&B and all other hotel revenue generated and ensure the accuracy.
• Audit the credit card transactions for accuracy. Ensure the POS details summary reports agree with Opera.
• Check the authenticity of all FO paid outs/rebates and outlet rebates and verify for accuracy.
• Controls together with Credit Supervisor on daily basis PM and permanent folios.
• Audit all administrative PM folios and lost interface posting charges. Analyze and transfer them to respective accounts/folios.
• Perform month end closing and ensure that the trial balance agrees with general ledger.
• Prepare daily and monthly revenue reports for the management.
• Reconcile third party revenue with Opera & Micros and do their final settlements (including those for Dive Center & Gift Shop).
• Finalize the monthly staff PM deductions for each month (including those for third parties like dive instructors).
• Check the Daily Bicycle Rental revenue posted by FO into Opera and report any discrepancy.
• Check the Daily Excursion Revenue posted by FO into Opera and identify & report any discrepancies to immediate superiors for corrective action.
• Train Front Office Reception staff in relation to Opera postings, accounting or system related issues, No Show Procedure, etc.
• Prepare the Month End Tips Reports for all outlets.
• Check the Bed Tax Report and any non‑updating communicate with Front Office for updating and send the final report to Asst. Dir. of Finance / Dir. of Finance.
• Prepare any report or work requested by Dir. of Finance.
• Check the accuracy of all revenue figures; identify and obtain explanations from respective personnel for reason for variances.
• Check the Spa Soft report and Opera revenue figures match up on a daily basis.

Additional Duties

• The trial balance should tally with that of Opera.
• The Night Auditor figures should tally with the Daily Revenue Report & Opera Trial Balance.
• Micros Revenue Reports should tally with the Daily Revenue Report & Opera Trial Balance.
• Make physical spot check in all outlets.
• Submit daily rebates, paid outs and any other PM Master folios, reports to Director of Finance for review and approval.
• Maintain proper filing and record retention and is familiar with Income Audit policies and procedures.
• Be familiar completely with hotel systems P.M.S., P.O.S. (Opera, Micros, Sun System).
• Check Micros and Opera reports for accuracy and unusual transactions. Verify and audit all adjustments and corrections.
• Carry out any other accounting work assigned by Director of Finance.
• Be familiar with hotel Income audit Finance policies.

Further Responsibilities

• Responsibilities include analyzing the night audit work for accuracy and completeness, verifying allowances and miscellaneous postings for proper authorization and coding and preparing the daily revenue report.
• Responsible for all daily income of the Hotel.
• On a daily basis, verify that the daily‑created Opera night audit spool files are working.
• Correctly and closely audit the trial balance. Verify that there are no control sums for Guest Ledger, City Ledger and Deposit Ledger. Report any discrepancies to the Director of Finance and investigate the differences.
• Sort and file all backup received in the night audit files from night receptionist. Liaise closely, with night auditor and review night audit work daily for accuracy.
• Work closely with Front Office (FO) and Food & Beverage (F&B) to ensure postings are accurate and any discrepancies are resolved in a timely manner.
• Create, review and save a daily Gross Revenue Report (GRR) for management by 09:35 AM.
• Review all rebates and allowances and ensure they are properly authorized and to report all deviations from prevailing policies and procedures.
• Verification of Revenue from Rooms, Food and Beverage and other Operational Departments and rectify any discrepancies.
• Ensure timely preparation and distribution of daily revenue report.
• Verification of all Food and Beverage discounted / complimentary checks are justified, properly recorded into POS system.

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries

Hospitality