About the role
The Hotel Income Auditor is responsible for auditing and verifying all daily hotel revenue transactions from Front Office, Food & Beverage, Banquets, Spa, Recreation, and other operating departments. This role ensures that all revenue transactions are properly supported, accurately recorded, and compliant with established hotel policies and procedures.
Key responsibilities
- Audit and verify all daily hotel revenue transactions from Front Office, Food & Beverage, Banquets, Spa, Recreation, and other operating departments
- Review daily revenue reports, cashier summaries, POS transactions, room charges, discounts, rebates, complimentary transactions, and adjustments for accuracy and completeness
- Reconcile daily sales and revenue reports against system records, cashier reports, credit card settlements, and other supporting documents
- Verify room revenue, occupancy, room rates, room upgrades, discounts, packages, and complimentary rooms against approved records
- Audit Food & Beverage sales, including restaurant, bar, banquet, room service, and other outlets
- Check the proper recording and authorization of voids, cancellations, discounts, rebates, allowances, complimentary items, and adjustments
- Verify cash, credit card, online payment, bank transfer, and other payment transactions and investigate discrepancies
- Prepare and maintain Daily Revenue Report, Income Audit Report, and other financial reports as required
- Investigate revenue discrepancies and coordinate with concerned departments to obtain explanations and supporting documents
- Monitor proper cut-off and posting of daily transactions to ensure that revenues are recorded in the correct business date
About you
- Bachelor's degree in Accounting, Finance, Management Accounting, or a related field
- Experience in the hotel or hospitality industry is an advantage
- Knowledge of hotel PMS, POS, accounting systems, and Microsoft Excel
- Strong numerical, analytical, and reconciliation skills
- Detail-oriented, organized, and able to identify discrepancies and irregular transactions
- Knowledge of basic accounting principles and internal control procedures
- Able to work independently and meet daily reporting deadlines
- Good communication and coordination skills
- Willing to work on shifting schedules, weekends, and holidays when required