Inbound Supervisor

Inspire E-commerce Solutions Inc.; Valenzuela; On-site; PHP 360,000 - 480,000; Full time

Job summary

Inspire E-commerce Solutions Inc. in the Philippines is seeking an Inbound Supervisor to oversee daily receiving operations in our warehouse, ensure shipments are processed accurately and efficiently, and lead a team of inbound staff.

You will coordinate with vendors and carriers, maintain stock records with the WMS/ERP, enforce safety protocols, and drive continuous improvement to boost accuracy and productivity in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor's degree in Logistics, Supply Chain, or related field preferred.
• 2–4 years of warehouse/receiving experience with at least 1 year in a supervisory role.
• Experience with WMS and inventory software.
• Strong knowledge of receiving procedures, inventory control, and safety regulations.
• Excellent leadership, organizational, and communication skills.
• Ability to lift up to 50 lbs in a fast-paced warehouse.
• Forklift certification is a plus.

Responsibilities

• Supervise day-to-day inbound receiving operations, including unloading, checking, and putting away shipments.
• Schedule and assign daily tasks to inbound team members to meet productivity targets.
• Verify incoming shipments against purchase orders, packing slips, and bills of lading.
• Ensure proper documentation and system entry (WMS/ERP) for all received goods.
• Identify and resolve discrepancies with vendors/carriers as needed.
• Monitor dock scheduling and coordinate with carriers to optimize truck turnaround times.
• Enforce safety protocols and proper equipment usage (forklifts, pallet jacks, etc.).
• Train, coach, and evaluate performance of inbound staff.
• Maintain a clean, organized, and OSHA-compliant receiving area.
• Collaborate with inventory control, accounting, and warehouse management to resolve receiving-related issues.
• Prepare and review daily/weekly reports on receiving volume, accuracy, and productivity.
• Support continuous improvement initiatives to streamline inbound processes.

Skills

Leadership

Team management

Communication

Forklift operation

Warehouse knowledge

Education

Associate's or Bachelor's degree in Logistics, Supply Chain, or related field

Tools

WMS (Warehouse Management System)

ERP systems

Job description

The Inbound Supervisor oversees the daily receiving operations of the warehouse or distribution center, ensuring incoming shipments are processed accurately, efficiently, and in compliance with company standards. This role leads a team of receiving associates, coordinates with vendors and carriers, and works closely with inventory control to maintain accurate stock records.

Key Responsibilities

• Supervise day-to-day inbound receiving operations, including unloading, checking, and putting away shipments.
• Schedule and assign daily tasks to inbound team members to meet productivity and accuracy targets.
• Verify incoming shipments against purchase orders, packing slips, and bills of lading
• Ensure proper documentation and system entry (WMS/ERP) for all received goods
• Identify and resolve discrepancies (shortages, overages, damages) and coordinate with vendors/carriers as needed
• Monitor dock scheduling and coordinate with carriers to optimize truck turnaround times
• Enforce safety protocols and proper equipment usage (forklifts, pallet jacks, etc.)
• Train, coach, and evaluate performance of inbound staff
• Maintain a clean, organized, and OSHA-compliant receiving area
• Collaborate with inventory control, accounting, and warehouse management to resolve receiving-related issues
• Prepare and review daily/weekly reports on receiving volume, accuracy, and productivity
• Support continuous improvement initiatives to streamline inbound processes

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree in Logistics, Supply Chain, or related field preferred
• 2-4 years of warehouse/receiving experience, with at least 1 year in a supervisory or lead role
• Experience with Warehouse Management Systems (WMS) and inventory software
• Strong knowledge of receiving procedures, inventory control, and safety regulations
• Excellent leadership, organizational, and communication skills
• Ability to lift up to 50 lbs and work in a fast-paced warehouse environment
• Forklift certification a plus