In-Room Dining Waitstaff — Luxury Guest Service Pro

New World Makati Hotel; Makati; On-site; PHP 201,000 - 335,000; Full time

Job summary

New World Makati Hotel is seeking an In-Room Dining Waitstaff to deliver professional, courteous, and personalized food and beverage service to guests. You will ensure timely order delivery and uphold the highest standards of presentation.

Fluency in English is required, with 6–12 months of F&B experience in luxury hospitality preferred. You will collaborate with Culinary, Front Office, and Stewarding to create memorable guest experiences while maintaining brand standards.

Qualifications

• 6–12 months of experience in hotel Food & Beverage operations or a reputable restaurant environment.
• Fluency in spoken and written English is required.
• Strong attention to detail and ability to work under pressure with a proactive service mindset.

Responsibilities

• Deliver in-room dining service with professional, courteous, and personalized guest interaction.
• Comply with company policies and uphold brand standards at all times.
• Drive department efficiency and motivate team members for outstanding service.
• Maintain confidentiality of sensitive documents and information.
• Model the company’s culture and take on additional tasks as needed.

Skills

English proficiency

Guest service orientation

Cashiering basics

Education

Hotel Management education or hospitality-related training

Job description

New World Makati Hotel is seeking an In-Room Dining Waitstaff to deliver professional, courteous, and personalized food and beverage service to guests. You will ensure timely order delivery and uphold the highest standards of presentation.

Fluency in English is required, with 6–12 months of F&B experience in luxury hospitality preferred. You will collaborate with Culinary, Front Office, and Stewarding to create memorable guest experiences while maintaining brand standards.