Import and Export Specialist - Freight Expert

Offshore Business Processing; Philippines; Presencial; PHP 289.000 - 347.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO on Day 1

Signing bonus 20k

Descripción de la vacante

Offshore Business Processing is seeking a motivated candidate to keep freight moving by managing orders, tracking clearance, and delivering excellent customer service. This onsite role is based in Ortigas Pasig and Cubao.

Salary is up to 28,500 PHP per month, with a 20,000 PHP signing bonus on hire. Day 1 HMO is provided, plus perks like rewards, travel opportunities, recognition, work-life balance and learning opportunities.

Formación

• 1+ year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or Shipping industry.
• High level of attention to detail and accuracy.
• Excellent English skills in writing and speaking.
• Ability to cope with repetitive or continuous support queries.
• Proficient computer skills and quick to learn new systems.

Conocimientos

Customer service

Sales support

Attention to detail

English proficiency

Problem solving

Herramientas

Cargowise

Descripción del empleo

Keep freight moving! Manage orders, track clearance, and deliver excellent customer service. Get 20k Signing Bonus once hired!

Salary : Up to 28500

Onsite work set up only in Ortigas and Cubao

Job Summary

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

Responsibilities

Client Specific tasks

• Quote agent import DAP shipments
• Action any OBC/AOG quotes/follow ups
• Export air quotes
• Export sea quotes
• General inbox management
• Import air related task such as lodging under bonds and out-turns in cargowise
• Call warehouse and troubleshoot weekend air freight collections
• Arrange weekend collection ID's
• Job Registrations
• Import related tasks
• Import transhipment tracking etc.

Requirements

• At least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or Shipping industry is a requirement
• Must have high level of attention to detail and accuracy
• Good customer service skills
• Excellent English skills in both written and oral
• Ability to cope with repetitive or continuous support queries
• Solid computer skills with the ability to learn new systems quickly
• With positive attitude towards difficult situation
• Can start ASAP and amenable to any work schedule
• Ok to work onsite in Ortigas Pasig and Cubao