Freight Forwarding (Rates and Quotation) 20k Signing Bonus!

OFFSHORE BUSINESS PROCESSING INC.; Eastern Manila District; In loco; PHP 279.000 - 446.000; Tempo pieno

Vantaggi offerti da questo lavoro

HMO on Day 1

Travel opportunities

Work-life balance

Descrizione del lavoro

OFFSHORE BUSINESS PROCESSING INC. in the Philippines is seeking a Customer Service / Sales Support specialist for on-site work in Ortigas or Cubao.

You will manage rates, quotations, and client intelligence while supporting costings, exchange rates, and rate inquiries. The role requires at least 1 year in CS or sales support, strong English communication, attention to detail, and the ability to handle repetitive tasks with patience.

Competenze

• Minimum 1 year of Customer Service or Sales Support experience in Freight Forwarding, Logistics, or Shipping.
• High attention to detail and accuracy.
• Excellent English communication skills (written & verbal).
• Ability to handle repetitive tasks with patience and efficiency.
• Tech-savvy with fast learning ability for new systems.
• Positive attitude and professionalism in tough situations.
• Willing to work on-site in Ortigas or Cubao.
• Can start ASAP and open to morning & weekend schedules.

Mansioni

• Rates and Quotations Management: Entering/updating new rates (lines) – client & supplier; EDI costings/quote systems; update exchange rates; rate enquiries; spot quote/quotation; client rates – costing management; company tariff management; chasing rates.
• Managing Client Intelligence: Opportunity Registration; creating client intelligence; communication registration.
• Client Specific Tasks: Current Tasklist in WebCargo (Air): Downloading the quotation record SOP; downloading the rate template; rate template verification. Current Tasklist in CargoSphere (Sea): Uploading carrier buy rates.
• Other tasks within the scope: Entering and updating client and supplier rates; manage costing and spot quotations; company tariff management; manage client intelligence; updating exchange rates.

Conoscenze

Customer Service

Sales Support

Attention to detail

English communication

Tech-savvy

Time management

Descrizione del lavoro

Job Summary

• What’s in It for You?

• HMO on Day 1 – Start with peace of mind

• Exciting perks and rewards – Performance truly pays off

• Travel opportunities – Explore new horizons

• Get recognized – Your work makes a difference

• Work-life balance – Because your time matters

• Continuous learning – Grow faster than ever

Responsibilities

Rates and Quotations Management

• Entering/updating new rates (lines) – client & supplier

• EDI costings/quote systems

• Update exchange rates

• Rate enquiries

• Spot quote/quotation

• Client rates – costing management

• Company tariff management

• Chasing rates

Managing Client Intelligence

• Opportunity Registration

• Creating client intelligence

• Communication registration

Client Specific Tasks:

Current Tasklist in WebCargo (Air)

• Downloading the quotation record SOP

• Downloading the rate template

• Rate template verification

Current Tasklist in CargoSphere (Sea)

• Uploading carrier buy rates

Other tasks within the scope:

• Entering and updating client and supplier rates

• Manage costing and spot quotations

• Company tariff management

• Manage client intelligence

• Updating exchange rates

Requirements

• Minimum 1 year of Customer Service or Sales Support experience in Freight Forwarding, Logistics, or Shipping

• High attention to detail and accuracy

• Excellent English communication skills (written & verbal)

• Ability to handle repetitive tasks with patience and efficiency

• Tech-savvy with fast learning ability for new systems

• Positive attitude and professionalism in tough situations

• Willing to work on-site in Ortigas or Cubao

• Can start ASAP and open to morning & weekend schedules