Implementation Program Manager - Remote

Connext; Philippines; Remote; PHP 900,000 - 1,800,000; Full time

Benefits offered by this job

Perfect Attendance Bonus

22 days Paid Time Off per year

HMO for Employee with PHP 220,000 Max

HMO for Dependents with PHP 140,000

Group Life Insurance

Annual Merit Increase

13th Month Pay

Mid-Year Bonus

Job summary

Connext is seeking an Implementation Manager to lead customer-facing software implementations from sales handoff to launch and stabilization. You will own planning, stakeholder coordination, scope management, and risk mitigation while collaborating with product, engineering, business, and partner teams.

You will manage end-to-end delivery, set realistic milestones, lead client meetings, and ensure successful implementation outcomes with clear documentation and effective handoffs to support.

Qualifications

• Minimum of five (5) years of project management or software implementation experience.
• Experience with enterprise software or ecommerce platforms is preferred.
• Strong communication and stakeholder management skills in English.

Responsibilities

• Lead end-to-end implementation projects from sales handoff through launch and stabilization.
• Build and maintain project plans with milestones, owners, and deadlines.
• Coordinate meetings, report progress, and secure decisions from stakeholders.
• Manage scope, risks, dependencies, and resource allocation across teams.
• Coordinate platform setup and integrations across systems (catalogs, pricing, inventory, payments, fulfillment).
• Develop practical workarounds or phased approaches when requirements cannot be met as requested.
• Handover to ongoing support with training and acceptance processes.
• Maintain clear project documentation and post-implementation reviews.

Skills

Project management

Software implementation

Stakeholder management

Client delivery

Cross-functional coordination

Risk management

Communication skills

English proficiency

Job description

Connext is seeking an Implementation Manager to lead customer-facing software implementations from sales handoff to launch and stabilization. You will own planning, stakeholder coordination, scope management, and risk mitigation while collaborating with product, engineering, business, and partner teams.

You will manage end-to-end delivery, set realistic milestones, lead client meetings, and ensure successful implementation outcomes with clear documentation and effective handoffs to support.