Associate Implementation Consultant

Nityo Infotech Inc.; Makati; On-site; PHP 558,000 - 781,200; Full time

Job summary

A leading technology solutions provider is seeking an experienced Associate Implementation Consultant in Makati. The ideal candidate will have a strong BPO background and will guide clients through the implementation process. Responsibilities include managing projects effectively and ensuring seamless software adoption, leveraging excellent communication and client relationship skills.

Qualifications

• Minimum of 4-5 years of extensive experience in a BPO environment.
• Proven track record in implementing software solutions.
• Exceptional verbal and written communication skills.
• Strong interpersonal skills to build client relationships.
• Excellent problem-solving abilities.

Responsibilities

• Guide clients through the implementation process.
• Ensure seamless adoption of solutions.
• Maximize value through expert project management.

Skills

BPO experience

Client engagement

Project management

Communication skills

Interpersonal skills

Problem-solving

Job description

We are seeking a highly motivated and experienced Associate Implementation Consultant to join our dynamic team. This role is ideal for a professional with a strong BPO background who excels in client engagement, project management, and successful software or solution implementation. You will be instrumental in guiding our clients through the implementation process, ensuring seamless adoption and maximizing value through expert project management and clear communication.

Must-Have Qualifications

• Minimum of 4-5 years of extensive experience in a BPO environment, with a significant portion in client-facing roles.
• Proven track record in implementing software solutions, systems, or services.
• Exceptional verbal and written communication skills, with the ability to articulate complex information clearly and concisely to diverse audiences.
• Strong interpersonal skills and a demonstrated ability to build rapport and manage client relationships effectively.
• Excellent problem-solving abilities and a proactive approach to addressing client needs.
• Proficiency in project management tools and methodologies.