Impactful Customer Engagement Specialist (1-Year, Mumbai)

Cochlear Limited; Hinoba-an; On-site; PHP 210,000 - 276,000; Full time

Job summary

Cochlear is seeking a Customer Engagement Associate for a 1-year fixed-term, office-based role in Mumbai. You will engage with adults experiencing hearing loss and families of children, guiding them through options and staying connected with candidates as they navigate next steps.

Join Cochlear to connect people with the right resources, support and Cochlear representatives, using your empathy and clear communication to make a difference in lives affected by hearing loss.

Qualifications

• Duties include engaging with adults with hearing loss and families of children with hearing loss.

Responsibilities

• Speak with adults experiencing hearing loss and families of children with hearing loss, over the phone or virtually.
• Draw on your experience to connect, guide and help them navigate their options.
• Stay connected with candidates and support them as they consider their next steps.
• Connect suitable candidates with a Cochlear representative in their city for further guidance and support.

Job description

Cochlear is seeking a Customer Engagement Associate for a 1-year fixed-term, office-based role in Mumbai. You will engage with adults experiencing hearing loss and families of children, guiding them through options and staying connected with candidates as they navigate next steps.

Join Cochlear to connect people with the right resources, support and Cochlear representatives, using your empathy and clear communication to make a difference in lives affected by hearing loss.