Impactful Customer Care & Upsell Specialist

Metacom Careers; Antipolo; On-site; PHP 200,000 - 320,000; Full time

Job summary

Metacom Careers in the Philippines seeks a customer service representative to provide exceptional support via phone, email, and chat. You will assist customers with inquiries, resolve issues, and maintain precise records of interactions to ensure service quality.

Collaborate with teammates to improve efficiency, and opportunities to upsell products will contribute to revenue growth while adapting to varying call center schedules.

Qualifications

• Provide exceptional support via phone, email and chat.
• Assist customers with inquiries, resolve issues and maintain precise records of interactions.
• Collaborate with teammates to improve efficiency.
• Upsell products to contribute to revenue growth.
• Adapt to varying call center schedules.

Responsibilities

• Provide exceptional support via phone, email and chat.
• Assist customers with inquiries, resolve issues and maintain precise records of interactions.
• Collaborate with teammates to improve efficiency.
• Upsell products to contribute to revenue growth.
• Adapt to varying call center schedules.

Job description

Metacom Careers in the Philippines seeks a customer service representative to provide exceptional support via phone, email, and chat. You will assist customers with inquiries, resolve issues, and maintain precise records of interactions to ensure service quality.

Collaborate with teammates to improve efficiency, and opportunities to upsell products will contribute to revenue growth while adapting to varying call center schedules.