Impactful AML Compliance Associate - Hybrid

Western Union; Quezon City; Hybrid; PHP 469,000 - 614,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Western Union is hiring an Associate, AML Compliance in Quezon City, Philippines. The role involves analyzing transactional history, conducting due diligence and AML interviews to detect potential fraud while delivering strong customer service.

The candidate should have a Bachelor’s degree or equivalent, solid analytical skills, and proficiency in Microsoft Office. Flexibility for shift work and prior AML or customer service experience are advantageous.

Qualifications

• Fluency in English
• Bachelor’s degree or equivalent
• Strong analytical skills, attention to detail, and independent decision making
• Proficiency in Microsoft Office (Excel, Word)
• Ability to multitask and navigate through multiple systems
• Flexibility to work in various shifts, according to business needs
• Experience in customer service and/or AML Compliance would be an advantage

Responsibilities

• Perform transactional history analysis, due diligence, and AML Compliance interviews to identify potential consumer fraud or questionable activity in an effort to protect customers and the company.
• Ensure excellent customer service.
• Deliver high quality and productivity results that meet the identified targets.
• Learn continuously to enhance AML Compliance products and process knowledge.

Job description

Western Union is hiring an Associate, AML Compliance in Quezon City, Philippines. The role involves analyzing transactional history, conducting due diligence and AML interviews to detect potential fraud while delivering strong customer service.

The candidate should have a Bachelor’s degree or equivalent, solid analytical skills, and proficiency in Microsoft Office. Flexibility for shift work and prior AML or customer service experience are advantageous.