AML Compliance Associate — Hybrid (PH), Health Insurance

Western Union; Quezon City; Hybrid; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Hybrid working arrangement

Health insurance options

Paid sick leave & vacation leave

Job summary

Western Union seeks an Associate in AML Compliance in Quezon City, Philippines. The role centers on transactional history analysis, due diligence, and AML interviews to identify potential fraud and suspicious activity.

You will perform mainly phone interviews (80%) and offline tasks (20%), reviewing customer information and documents to meet compliance targets, delivering high-quality service. Hybrid work arrangement with in-office presence three days a week and opportunities for professional

Qualifications

• Bachelor’s degree or equivalent required.
• Strong analytical skills and attention to detail.
• Independent decision making and multitasking abilities.
• Proficiency in Microsoft Office (Excel, Word).
• English fluency in written and spoken communication.

Responsibilities

• Perform transactional history analysis and due diligence to identify potential fraud.
• Conduct inbound/outbound phone interviews and related documentation reviews.
• Review customer information and validate documentation when not on calls.
• Maintain high-quality customer service and productivity toward targets.
• Learn and apply AML compliance processes and product knowledge.

Skills

Fluency in English

Analytical skills

Attention to detail

Independent decision making

Multitasking

Customer service experience

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Western Union seeks an Associate in AML Compliance in Quezon City, Philippines. The role centers on transactional history analysis, due diligence, and AML interviews to identify potential fraud and suspicious activity.

You will perform mainly phone interviews (80%) and offline tasks (20%), reviewing customer information and documents to meet compliance targets, delivering high-quality service. Hybrid work arrangement with in-office presence three days a week and opportunities for professional