Hybrid AML Compliance Specialist — Global Impact

Western Union; Quezon City; Hybrid; PHP 420,000 - 720,000; Full time

Benefits offered by this job

Health insurance options

Accident and life insurance

Hybrid working arrangement

Development platforms access

Job summary

Western Union is seeking an Associate, AML Compliance in Manila to join a global team focused on preventing money laundering, fraud, and illicit financial activity while delivering accessible financial services. You will perform transactional history analysis, due diligence, and AML interviews, provide excellent customer service, and help achieve high-quality productivity.

This hybrid role requires three days in the office and 8-hour shifts between 7:00 AM and 8:00 PM Manila time, with

Qualifications

• 2 years of AML compliance or related experience.
• Fluency in English – strong oral and written skills.
• Bachelor's degree or equivalent required.
• Proficiency in Microsoft Office (Excel/Word) or equivalents.
• Strong analytical skills, attention to detail, and ability to work independently.
• Ability to multitask and navigate multiple systems.
• Flexibility to work shifts; 7:00 AM–8:00 PM Manila time.
• Experience in customer service and/or AML is a plus.

Responsibilities

• Perform transactional history analysis, due diligence, and AML interviews to identify potential fraud or suspicious activity.
• Ensure excellent customer service.
• Deliver high quality and productivity results that meet targets.
• Learn continuously to enhance AML Compliance knowledge.

Skills

Analytical skills

English fluency

Multitasking

AML Compliance

Customer service

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Excel

Word

Job description

Western Union is seeking an Associate, AML Compliance in Manila to join a global team focused on preventing money laundering, fraud, and illicit financial activity while delivering accessible financial services. You will perform transactional history analysis, due diligence, and AML interviews, provide excellent customer service, and help achieve high-quality productivity.

This hybrid role requires three days in the office and 8-hour shifts between 7:00 AM and 8:00 PM Manila time, with