Hybrid AML Compliance Associate

The Western Union Company; Quezon City; Hybrid; PHP 360,000 - 540,000; Full time

Job summary

The Western Union Company is seeking an Associate, AML Compliance in Quezon City, Philippines. You will analyze transactions, perform due diligence, and conduct AML interviews to identify suspicious activity while delivering strong customer service and reliable results.

Join a global team with flexible shifts and hybrid work. The role emphasizes continuous learning to advance AML processes and protect customers and the company.

Qualifications

• Fluency in English – outstanding verbal, written and listening skills.
• Bachelor’s degree or equivalent.
• Strong analytical skills, attention to detail, and independent decision making.
• Proficiency in Microsoft Office (Excel, Word).
• Ability to multitask and navigate through multiple systems.
• Flexibility to work in various shifts according to business needs.
• Experience in customer service and/or AML Compliance would be an advantage.

Responsibilities

• Perform transactional history analysis, due diligence, and AML interviews to identify potential fraud.
• Ensure excellent customer service.
• Deliver high quality and productivity results that meet targets.
• Learn continuously to enhance AML Compliance processes and knowledge.

Skills

English fluency

Analytical skills

Attention to detail

Independent decision making

Multitasking

Customer service

AML Compliance

Education

Bachelor's degree

Tools

Excel

Word

Microsoft Office

Job description

The Western Union Company is seeking an Associate, AML Compliance in Quezon City, Philippines. You will analyze transactions, perform due diligence, and conduct AML interviews to identify suspicious activity while delivering strong customer service and reliable results.

Join a global team with flexible shifts and hybrid work. The role emphasizes continuous learning to advance AML processes and protect customers and the company.