Iloilo US Telco CSR — Resolve Escalations, Retention Bonus

TTEC; Iloilo City; On-site; PHP 372,710 - 446,433; Full time

Benefits offered by this job

Php 20,000 retention bonus

Career and professional development support

Inclusive culture

Benefits package including PTO and health incentives

Job summary

A leading customer service provider in Iloilo City is hiring a Customer Service Representative. The role involves assisting customers with their inquiries and resolving issues. Candidates should have completed senior high school or two years in college, with strong verbal and written communication skills. A Php 20,000 retention bonus is offered. Join a supportive team culture focused on professional development.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Great verbal communication and business writing skills.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Education

Completed senior high school or two years in college

Job description

A leading customer service provider in Iloilo City is hiring a Customer Service Representative. The role involves assisting customers with their inquiries and resolving issues. Candidates should have completed senior high school or two years in college, with strong verbal and written communication skills. A Php 20,000 retention bonus is offered. Join a supportive team culture focused on professional development.