IBOR Operations Analyst, Global Client Services

JPMorganChase; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorganChase is seeking an IBOR Analyst in the Investment Middle Office Services (IMOS) team in Metro Manila. You will ensure accurate and timely IBOR delivery to end clients, liaising with clients and financial organizations to resolve issues and maintain premier service levels.

The role supports daily operations for client reporting, collaborates with Front Office, Performance & Risk, and Compliance, and participates in ongoing initiatives to improve efficiency and risk controls within a

Qualifications

• Understanding of investment Operations, Trade Services, IBOR, reconciliations or similar operations teams.

Responsibilities

• Act as a point of contact within the Global/Regional IBOR team for a client, or clients, and internal partners to build strong relationships in order to support key interactions and continued premier service delivery.
• Ownership and/or oversight of the various components of the daily operational activities essential to the construction and delivery of client reporting (IBOR)
• Be a communication source for escalation of issues, service updates, and progress updates for the Client or across internal partners.
• Seek opportunities and take ownership of initiatives to improve service levels and improved efficiency for J.P. Morgan and the Client
• Maintain robust standard operating policies (SOPs), procedures and guidelines to meet corporate risk and control standards and principles
• Ownership and/or active participation of key projects or tasks to ensure the continued IMOS global strategy is maintained as required.
• Build solid and interactive internal relationships with our global operations partners, client service and other products, including Front Office, Performance & Risk, and Compliance teams
• Work with management to achieve 100% timeliness and accuracy and seamless integration in a 'follow the sun' model
• Ability to work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery

Skills

Investment operations

Excel

Deadline-driven

Problem solving

Communication

Tools

Excel (advanced)

Job description

JPMorganChase is seeking an IBOR Analyst in the Investment Middle Office Services (IMOS) team in Metro Manila. You will ensure accurate and timely IBOR delivery to end clients, liaising with clients and financial organizations to resolve issues and maintain premier service levels.

The role supports daily operations for client reporting, collaborates with Front Office, Performance & Risk, and Compliance, and participates in ongoing initiatives to improve efficiency and risk controls within a