Hybrid NetSuite Administrator — AI-Driven ERP Support

PCS Wireless, LLC.; Philippines; Híbrido; PHP 781 000 - 1 116 000; Tempo integral

Resumo da oferta

PCS Wireless, LLC is seeking a NetSuite Administrator I for a hybrid role based in the Philippines. You will manage daily NetSuite ops, configure workflows, and support users while leveraging AI features to boost efficiency.

The role requires 2+ years of NetSuite experience, strong O2C/P2P knowledge, and comfort with AI tools. Excellent English communication and customer service focus are essential.

Qualificações

• 2+ years of hands-on NetSuite administration and ERP support.
• Experience with Advanced Inventory Management and Intercompany transactions.
• Strong knowledge of order to cash (O2C) and procure to pay (P2P) processes.
• Proficient in building saved searches, reports, dashboards and KPIs.
• Experience using AI tools (Claude, ChatGPT or Copilot) in workflows.

Responsabilidades

• Triage and resolve NetSuite support tickets including saved searches, reports and workflows.
• Manage users, roles, and permissions; review access regularly.
• Build and maintain saved searches, reports, dashboards, and KPIs.
• Perform data maintenance including CSV imports and mass updates.
• Support day-to-day transactions across O2C, P2P, returns and intercompany processes.
• Test NetSuite releases in sandbox environments and assist with feature validation.
• Collaborate with Functional Consultants and Business Analysts on NetSuite projects.
• Document configurations, workflows, and system processes for knowledge sharing.
• Provide user training and create guides to reduce support needs.
• Leverage AI tools to speed up troubleshooting and documentation.

Conhecimentos

NetSuite Admin

ERP support

Analytical skills

Customer service

English communication

Formação académica

SuiteFoundation

NetSuite Administrator Certification

Ferramentas

NetSuite

Excel

PowerPoint

Word

Claude

ChatGPT

Copilot

Descrição da oferta de emprego

PCS Wireless, LLC is seeking a NetSuite Administrator I for a hybrid role based in the Philippines. You will manage daily NetSuite ops, configure workflows, and support users while leveraging AI features to boost efficiency.

The role requires 2+ years of NetSuite experience, strong O2C/P2P knowledge, and comfort with AI tools. Excellent English communication and customer service focus are essential.