NetSuite & AI Systems Coordinator

Pioneer Square Brands; Pasig; Hybrid; PHP 420,000 - 700,000; Full time

Benefits offered by this job

Profit sharing

Job summary

Pioneer Square Brands in Pasig, Philippines, is seeking a highly motivated Business Systems Coordinator to support the IT team by handling NetSuite tickets (Tier 1–2), assisting day-to-day system requests, and backing AI and automation initiatives.

You will gain hands-on experience with NetSuite, Power Automate, Copilot, Claude, and related tools through structured cross-training, while collaborating across departments to improve workflow efficiency.

Qualifications

• Educational background in Computer Science, Information Technology, Artificial Intelligence, or related field.
• 1–3 years of experience in ERP systems and deploying AI tools.
• Hands-on experience with NetSuite, Power Automate, Claude or Copilot is a strong advantage.
• Ability to translate requirements from non-technical users into practical solutions.

Responsibilities

• NetSuite & WMS ticket support (Tier 1/2), including troubleshooting and access requests.
• Assist in AI and automation projects; test, document configurations, and monitor workflows.
• Build knowledge of Salesforce and other business systems to provide cross-functional backup.
• Collaborate with multiple teams across time zones and departments.

Skills

NetSuite ERP

Power Automate / AI tools

Troubleshooting

English communication

Attention to detail

Multitasking

Cross-functional collaboration

Adaptability

Education

Computer Science / IT / AI related field

Tools

NetSuite

Power Automate

Claude

Copilot

Job description

Pioneer Square Brands in Pasig, Philippines, is seeking a highly motivated Business Systems Coordinator to support the IT team by handling NetSuite tickets (Tier 1–2), assisting day-to-day system requests, and backing AI and automation initiatives.

You will gain hands-on experience with NetSuite, Power Automate, Copilot, Claude, and related tools through structured cross-training, while collaborating across departments to improve workflow efficiency.