Hybrid Knowledge Management & Training Lead

weSource Management Consultancy Firm; Taguig; Hybrid; PHP 172,800 - 211,200; Full time

Job summary

A consultancy firm is urgently hiring for a Knowledge, Quality and Training Manager in Taguig, Philippines. The role involves establishing and managing the Service Knowledge Management System, deploying training programs, and ensuring effective collaboration across teams. Candidates should have at least 5 years of experience in Knowledge Management or Operational Excellence and possess excellent communication skills. This is a hybrid position that offers a salary of up to 192K.

Qualifications

• At least 5 years of experience in Knowledge Management or Operational Excellence.
• Proven experience in collaborating with cross-functional teams.
• Excellent written and verbal communication skills in English.

Responsibilities

• Establish and manage the Service Knowledge Management System.
• Deploy training and awareness programs related to service management.
• Conduct analysis and initiate improvements in knowledge management practices.

Skills

Collaboration

Continuous improvement

Communication skills

Project Management

Process Design

Tools

MS Office (Visio, Excel, PowerPoint, Word)

PowerBI

Job description

A consultancy firm is urgently hiring for a Knowledge, Quality and Training Manager in Taguig, Philippines. The role involves establishing and managing the Service Knowledge Management System, deploying training programs, and ensuring effective collaboration across teams. Candidates should have at least 5 years of experience in Knowledge Management or Operational Excellence and possess excellent communication skills. This is a hybrid position that offers a salary of up to 192K.