Hybrid Junior Media Reputation Analyst

Datawords Group; Cebu City; Hybrid; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Hybrid setup

Shift incentive

Health insurance (Dental, Optical, Com

Learning opportunities

Training and business trips

Leave entitlements

Wellness programs

Inclusive culture

Job summary

Datawords Philippines is seeking a Junior Media Reputation Specialist to monitor online conversations about clients and competitors, delivering timely alerts on potential risks and maintaining organized data for analysis. You will regularly collaborate with the Paris Reputation Management Team and support monthly reports while adapting to a hybrid work setup in Makati and Cebu.

Ideal candidates have a bachelor’s degree in a relevant field, strong English communication, and solid analytical

Qualifications

• Bachelor’s degree in Literature, Journalism, Marketing, Public Relations, or a related field.
• Proficiency in English communication, both written and verbal.
• Strong analytical skills with the ability to interpret diverse information from multiple sources.
• Excellent report writing skills, with the ability to create clear, concise, and actionable insights.
• Effective time management and organizational skills, with the ability to meet deadlines.
• Basic knowledge in Microsoft Office or Google Workspace such as Word/Docs, Excel/Sheets, and PowerPoint/Slides.
• Willingness to work flexible hours, including night shifts, weekends, and holidays as needed.

Responsibilities

• Monitor online news and social media conversations about the client, its competitors, and the industry.
• Provide timely alerts to the client of potential reputational risks.
• Manage and maintain the accuracy and organization of media monitoring data, ensuring proper categorization, tagging, and storage for efficient analysis to support reputation management initiatives.
• Deliver end-of-day listening activity reports and facilitate calls to ensure seamless shift handovers.
• Assist in gathering relevant data for reputation analysis and monthly reports, ensuring accuracy and alignment with client objectives.
• Regularly collaborate with the Paris Reputation Management Team.
• Ensure the accurate and up-to-date management of internal trackers by regularly updating data.
• Coordinate with Lead and escalate issues according to a predefined process.
• Perform related duties as assigned.

Skills

English proficiency

Analytical skills

Report writing

Time management

Office productivity

Education

Bachelor’s degree in Literature, Journalism, Marketing, Public Relations, or related field

Tools

Sprinklr

Onclusive

Storyclash

Job description

Datawords Philippines is seeking a Junior Media Reputation Specialist to monitor online conversations about clients and competitors, delivering timely alerts on potential risks and maintaining organized data for analysis. You will regularly collaborate with the Paris Reputation Management Team and support monthly reports while adapting to a hybrid work setup in Makati and Cebu.

Ideal candidates have a bachelor’s degree in a relevant field, strong English communication, and solid analytical