Reputation & Media Insights Specialist

Lennor Group; Cebu City; Hybrid; PHP 290,000 - 324,000; Full time

Benefits offered by this job

Hybrid work setup

Night shift flexibility

Job summary

Lennor Metier is seeking a Media Reputation Specialist for a hybrid role in the Philippines. The candidate will monitor online conversations, provide risk alerts, and help produce client reports and dashboards.

The position requires experience in crisis and reputation management, strong English communication, and proficiency with leading monitoring platforms. The role supports international clients with flexible hours, including night shifts, and the compensation range is ₱26,000–₱29,000 per

Qualifications

• Bachelor’s degree in literature, journalism, marketing, PR or a relevant field.
• At least 2 years of crisis management, media monitoring, or PR experience.
• At least 1 year in client-facing crisis management or media roles.
• Proficiency in English communication, both written and verbal.
• Experience with Sprinklr, Onclusive and Storyclash.

Responsibilities

• Monitor online news and social conversations about the client and industry.
• Provide timely alerts to the client of potential reputational risks.
• Assist in creating reports, dashboards and listening frameworks.
• Handle crisis management requests and reporting for clients.
• Maintain accuracy and organization of media monitoring data.
• Deliver end-of-day listening activity reports and shift handovers.
• Collaborate with the Paris Reputation Management Team.
• Update internal trackers and provide insights for improvement.

Skills

Crisis management

Media monitoring

Reputation management

Public relations

English communication

Education

Bachelor’s degree in Literature, Journalism, Marketing, Public Relations or a relevant field

Tools

Sprinklr

Onclusive

Storyclash

JIRA

Confluence

Slack

Job description

Lennor Metier is seeking a Media Reputation Specialist for a hybrid role in the Philippines. The candidate will monitor online conversations, provide risk alerts, and help produce client reports and dashboards.

The position requires experience in crisis and reputation management, strong English communication, and proficiency with leading monitoring platforms. The role supports international clients with flexible hours, including night shifts, and the compensation range is ₱26,000–₱29,000 per