Hybrid IT Helpdesk Technician — Microsoft & Networking

BMG Outsourcing, Inc.; Angeles; Hybrid; PHP 558,000 - 614,000; Full time

Job summary

BMG Outsourcing, Inc. is seeking an IT Helpdesk Technician in Clark Freeport Zone, Pampanga. The role supports clients through multiple channels, resolves hardware, software, and network issues, and maintains IT systems and documentation.

The position is hybrid and full-time with a 7:00 AM to 4:00 PM PHT schedule and a monthly salary of PHP 50,000 to 55,000, reflecting the 2+ years of IT support experience required.

Qualifications

• Minimum 2+ years of IT support experience.
• Experience resolving hardware, software, and network issues.
• Maintain IT systems and documentation.

Responsibilities

• Assist clients through multiple channels to troubleshoot issues and provide timely resolutions.
• Resolve hardware, software, and network problems across devices and platforms.
• Maintain and update IT documentation, inventories, and knowledge bases.

Skills

IT support

Troubleshooting

Documentation

Job description

BMG Outsourcing, Inc. is seeking an IT Helpdesk Technician in Clark Freeport Zone, Pampanga. The role supports clients through multiple channels, resolves hardware, software, and network issues, and maintains IT systems and documentation.

The position is hybrid and full-time with a 7:00 AM to 4:00 PM PHT schedule and a monthly salary of PHP 50,000 to 55,000, reflecting the 2+ years of IT support experience required.