Australian Claims Admin Specialist (Hybrid, Makati)

Peoplegig; Makati; Hybrid; PHP 300,000 - 420,000; Full time

Benefits offered by this job

HMO coverage from Day 1

Hybrid work setup in Makati

Job summary

Peoplegig is seeking a highly organized Claims Administrator to support Australian operations from a hybrid Makati base. You will manage claim and job records, coordinate with insurers and assessors, and ensure timely completion across systems and portals.

The role requires at least 4 years in claims administration, strong data entry and document control skills, and excellent English communication with Australian stakeholders.

Qualifications

• At least 4 years in claims administration or a similar coordination role.
• Strong data entry and document control skills with attention to detail.
• Professional written and verbal English, able to communicate with Australian stakeholders.
• Ability to work across multiple systems, inboxes, and priorities to meet deadlines.

Responsibilities

• Create, maintain, and update claim and job records across systems and portals.
• Check referrals and instructions for required information and SLAs.
• Upload reports, photographs, quotations, scopes, contracts, invoices and other docs to claim files.
• Prepare standard correspondence and information requests for customers, insurers, assessors, and teams.
• Coordinate routine bookings for estimators, technicians, and trades; confirm access and attendance.
• Follow up on missing documents, approvals, and reports using agreed processes.
• Maintain accurate job notes after calls, emails, bookings, and actions.
• Monitor task queues, due dates, and ageing items; escalate delays with notes.
• Support invoice and PO administration by validating docs and routing discrepancies.
• Handle customer and claim information with privacy and internal policies.

Skills

Data entry

Document control

Case-file administration

English communication

Multitasking

Attention to detail

Tools

Prime

ENData

Evraa

Insurer portals

Microsoft 365

Job description

Peoplegig is seeking a highly organized Claims Administrator to support Australian operations from a hybrid Makati base. You will manage claim and job records, coordinate with insurers and assessors, and ensure timely completion across systems and portals.

The role requires at least 4 years in claims administration, strong data entry and document control skills, and excellent English communication with Australian stakeholders.