Hybrid Insurance Transformation Lead — AI & Operations

8003 Accenture Inc Company; Muntinlupa; Hybrid; PHP 2,500,000 - 4,500,000; Full time

Job summary

Accenture Philippines is seeking a Business Transformation Senior Manager to lead end-to-end insurance transformation programs across Claims, Underwriting, Policy Admin, Billing and Customer Service. You will design operating models, drive automation and AI initiatives, and develop roadmaps aligned with regulatory and growth goals.

You will serve as a trusted advisor to senior client leadership, manage multi-stakeholder relationships, and mentor high-performing teams across locations, while

Qualifications

• At least 10-12 years overall experience in transformation or consulting.
• Insurance domain knowledge across Claims, Underwriting, Policy Admin, Billing, Customer Service.
• Experience with AI / RPA initiatives and process optimization.
• Leadership experience in large, cross-functional teams.

Responsibilities

• Lead end-to-end insurance transformation programs from assessment to value realization.
• Design future-state operating models for insurance operations.
• Drive automation and AI-led transformation initiatives to improve efficiency.
• Develop transformation roadmaps aligned with client strategy and regulatory needs.
• Provide senior client advisory and manage stakeholder relationships.

Skills

Insurance domain

AI / RPA

Leadership

Industry expertise

Education

College graduates

Job description

Accenture Philippines is seeking a Business Transformation Senior Manager to lead end-to-end insurance transformation programs across Claims, Underwriting, Policy Admin, Billing and Customer Service. You will design operating models, drive automation and AI initiatives, and develop roadmaps aligned with regulatory and growth goals.

You will serve as a trusted advisor to senior client leadership, manage multi-stakeholder relationships, and mentor high-performing teams across locations, while