Hybrid Field QA Specialist - Risk & Compliance

Home Credit Philippines; Daet; Hybrid; PHP 260,000 - 380,000; Full time

Benefits offered by this job

Hybrid work set-up

Permanent dayshift schedule

Up to 20% variable performance-based-b

HMO on Day 1 / HMO with dependents

Access to mental health coverage and

Wellness Leave and Birthday Leave

Internal Career Mobility

Opportunity to work and train in our国际

Job summary

Home Credit Philippines is seeking Field QA Specialists to perform risk mitigation activities focused on regulatory compliance, fraud prevention, and protecting the company from losses.

The role involves evaluating field visits, reporting issues, coaching Field Officers, and generating QA insights. It offers a hybrid work setup, permanent dayshift, and opportunities for internal mobility and international exposure.

Qualifications

• At least 1 year of experience in a quality-related role.
• Experience documenting quality issues, findings, recommendations and corrective actions.
• Excellent communication with senior management.

Responsibilities

• Perform Risk Mitigation activities focused on regulatory compliance, fraud prevention and company loss.
• Evaluate and monitor field visits.
• Report and create tickets for challenges encountered.
• Serve as a point of contact for QA interventions and ad-hoc tasks.
• Coach and mentor Field Officers.
• Create reports and share QA insights.

Skills

Quality experience

Analytical thinking

Communication skills

Attention to detail

Job description

Home Credit Philippines is seeking Field QA Specialists to perform risk mitigation activities focused on regulatory compliance, fraud prevention, and protecting the company from losses.

The role involves evaluating field visits, reporting issues, coaching Field Officers, and generating QA insights. It offers a hybrid work setup, permanent dayshift, and opportunities for internal mobility and international exposure.